Assistant Manager - Accounts & Billing

About us:

At PadCare, we’re on a mission to make hygiene sustainable. Founded in 2018, we have developed India’s first patented sanitary napkin recycling technology—PadCareX.

But we’re not just solving a waste problem, we’re building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - https://www.youtube.com/watch?v=7q0cmPtpJRo

To learn more about the work that PadCare is doing, check out the website: www.padcarelabs.com

Role overview:

We are seeking a detail-oriented and highly motivated Billing Executive to join our esteemed financial team. The ideal candidate will take charge of managing and overseeing the billing process to ensure accurate invoicing and timely payment collections. This role is critical to maintaining the

financial health of our organization, as it involves direct interaction with clients and internal departments to resolve billing discrepancies and ensure adherence to payment terms. The Billing Executive will be responsible for preparing and issuing invoices, monitoring accounts receivable, and providing comprehensive support during audits. This position requires exceptional analytical skills and a strong understanding of billing systems and practices. Candidates should possess strong communication skills, allowing them to build effective relationships with clients and to work collaboratively with other departments.

Key Responsibilities:

• Billing/Invoicing:

• Manage the complete billing cycle from sales order to invoice generation to payment collection.
• Generate and send accurate invoices to clients in a timely manner.
• Investigate and resolve any discrepancies in billing information or payments received.
• Maintain accurate records of all billing transactions and client communications.
• Collaborate with the sales and customer service teams to ensure billing accuracy and client satisfaction.
• Monitor accounts receivable and follow up on outstanding payments.

• Reporting and Analysis:

• Prepare periodic billing reports and present them to the finance manager.
• Ensure correct billing information is used for external reporting and compliances (GST and others).
• Analyze data to identify trends and areas for improvement.
• Develop and implement process improvements to enhance efficiency and accuracy.
• Ensure compliance with company policies and procedures, as well as relevant accounting and MSME regulations.

• Client Relationship Management:

• Build and maintain strong relationships with clients, addressing their concerns and ensuring customer satisfaction. 
• Collaborate with sales, operations and customer success teams to resolve billing issues and improve customer experience.

• Process Improvement and Compliance:

• Develop, implement, and maintain internal controls and procedures related to billing and related account receivables.
• Ensure compliance with all relevant accounting standards and regulations.
• Identify and recommend process improvements to streamline operations and enhance efficiency.
• Assist with audits as needed.

What we're looking for:

• Bachelor’s degree in Commerce, Accounting and/or Finance
• 5 + years of experience in Billing or Accounts Receivable function in an Indian business environment
• Strong understanding of accounting principles and best practices.
• Proven ability to manage and motivate a team.
• Excellent communication, interpersonal, and negotiation skills.
• Proficiency in accounting software and ERP systems e.g. Tally, Zoho, Oracle or other ERP
• Proficient knowledge of Microsoft Excel.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Detail-oriented with a high degree of accuracy. 
• Strong understanding of collection laws and practices

Why join us?

• Purpose With Impact: Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women’s health, the environment, and sanitation workers' dignity.
• Eco-Warrior in Action: Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
• Innovation Meets Heart: Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
• Grow With Us: We’re a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
• A Culture That Cares: Work in a space where collaboration, inclusivity, and purpose aren’t just values—they’re how we roll every day.