AEM (Adobe Experience Manager) Architect

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.

Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower

Senior AEM Enterprise Architect for Web Delivery

A brief overview of the role, responsibilities, and qualifications of a Senior AEM Enterprise Architect for Web Delivery at Genpact

Role

We are seeking an experienced Senior AEM Enterprise Architect for Web Delivery to lead the design, strategy, and governance of our enterprise-wide web platforms and digital experience systems. This role will oversee the technical vision and roadmap for high-availability, scalable, and secure web delivery, enabling seamless user experiences across web and mobile channels.

Responsibilities

Architectural Strategy & Governance

• Define and maintain the enterprise web architecture strategy, aligning it with business and digital objectives.
• Evolve the enterprise web architecture blueprint, encompassing CMS, CDN, DAM, frontend technologies, and integrations.
• Establish architecture principles, design standards, and best practices for global digital delivery.
• Govern reuse of micro frontends, templates, and web components to maintain consistency and reduce delivery time.
• Collaborate with cross-functional teams including IT, security, and development to align architecture with business needs.
• Ensure governance of digital platforms through standards, reference architectures, reusable components, and documentation.
• Provide architectural oversight on projects including site redesigns, re-platforming, and web performance optimization.
• Evaluate and recommend tools and technologies related to web infrastructure, frontend frameworks, deployment pipelines, and performance monitoring.
• Partner with security and compliance teams to embed web security best practices, privacy standards, and risk mitigation into delivery.

Web Delivery Ecosystem Oversight

• Lead architecture and integration of platforms like Adobe Experience Manager (AEM), headless CMS, Digital Asset Management (DAM), and Content Delivery Networks (CDN).
• Provide guidance on multi-site/multi-language web structures, personalization engines, and search platforms (e.g., Elasticsearch, Coveo).

Integration & API Design

• Design integration models for backend systems, CRMs, analytics platforms, and data lakes via REST/GraphQL APIs and middleware (e.g., Mulesoft).
• Ensure secure, scalable connections between marketing tech stack components such as Workfront, Adobe Target, and Salesforce.

Performance, Scalability & Observability

• Define and enforce performance KPIs, SEO standards, and front-end optimization techniques (e.g., lazy loading, Core Web Vitals).
• Collaborate with DevOps to implement CI/CD pipelines, observability dashboards (Datadog, New Relic), and error monitoring.

Security & Compliance

• Architect secure web environments by implementing WAFs, encryption protocols, secure headers, and anti-bot protections.
• Ensure compliance with GDPR, CCPA, and other data privacy regulations, including cookie consent frameworks and user data handling.

Stakeholder Engagement & Mentorship

• Translate business requirements into actionable architectural decisions and influence executive stakeholders.
• Mentor developers, solution architects, and product owners on architectural standards and modernization strategies.

Innovation & Future Planning

• Stay ahead of technology trends in headless architecture, composable DXP, and edge computing.
• Evaluate emerging technologies and vendors to maintain a future-ready digital ecosystem.

Qualifications

• 10+ years of hands on experience in software or web architecture (AEM led), with at least 4 years in a lead/enterprise / web architect role.
• Proven experience with Adobe Experience Manager (AEM), headless CMS, DAM, CDN providers (Akamai, Fastly, etc.), and frontend frameworks (React, Angular, etc.).
• Strong knowledge of web delivery performance, scalability, CI/CD, DevOps principles, and cloud-native architecture (AWS, Azure, GCP).
• Deep understanding of integration architectures using APIs, microservices, GraphQL/REST.
• Experience in setting governance models, standards, and architectural guardrails.
• TOGAF, AWS Certified Solutions Architect, or similar certification.
• Experience in global content delivery and multi-brand/multilingual architectures.
• Familiarity with Adobe Suite integrations (Adobe Target, Adobe Analytics, Workfront, Campaign processes).
• Strong communication and stakeholder management skills, including presenting to executives and business units.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.