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Skills Required

billing crm management automation testing drive agile test planning strategy analyze coordination regression integration design selenium api postman rest jenkins git reporting jira development reports metrics collaboration scrum jmeter sql mongodb docker communication software technology certifications microservices aws azure gcp ai ui

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title

:* QA Lead – Telecom BSS Domain

Location

: Hyderabad (Hybrid Mode)

Experience

: 7+ Years

Employment

Type: Full-Time

Job Summary

We are looking for a QA Lead with deep expertise in the Telecom BSS domain to manage end-to-end quality assurance processes across critical business systems including Billing, CRM, Order Management, and Revenue Management. The ideal candidate will have over 7 years of hands-on experience in manual and automation testing, with the ability to lead a QA team and drive quality best practices across Agile delivery teams.

Key Responsibilities

Test Planning & Strategy
  • Analyze business and technical requirements to develop detailed test plans and strategies.
  • Define test scope and priorities in coordination with Product Owners, BAs, and Developers.
  • Ensure end-to-end test coverage for all BSS modules such as CRM, Billing, Order Management, and Revenue Management.

Test Execution & Automation

  • Lead functional, regression, integration, and UAT testing activities.
  • Design, develop, and execute test cases using manual and automation approaches.
  • Implement and maintain automation frameworks using *Robot Framework, **Selenium*, etc.
  • Conduct API testing using *Postman, **REST Assured, or **SOAP UI*.
  • Integrate automated testing into *CI/CD pipelines* using *Jenkins, **Git, and **Docker*.

Defect Management & Reporting

  • Track and manage defects using *JIRA, **XRAY* or equivalent tools.
  • Collaborate with the development team to ensure quick resolution of issues.
  • Create detailed test reports, metrics dashboards, and defect trend analyses for stakeholders.
Collaboration & Team Management
  • Work in Agile/Scrum teams; participate in stand-ups, sprint planning, and retrospectives.
  • Mentor and guide junior QA engineers, supporting knowledge-sharing and team development.
  • Drive continuous improvement in QA processes, tools, and methodologies.

Required Skills & Experience

Technical Skills
  • ✅ Strong manual and automation testing experience in *Telecom BSS applications*.
  • ✅ Hands-on with *Robot Framework, **Selenium, **Postman, **REST Assured, **SOAP UI*.
  • ✅ Familiarity with performance testing tools like *JMeter* (basic).
  • ✅ Solid experience with *SQL, **Postgres, or **MongoDB* for backend testing.
  • ✅ Working knowledge of *Jenkins, **Git, and **Docker* for CI/CD integration.
  • ✅ Proven track record in testing and validating complex systems across BSS modules.

Soft Skills

  • ✔ Excellent communication and stakeholder management skills.
  • ✔ Analytical thinking and effective problem-solving ability.
  • ✔ Ability to lead independently and collaborate within cross-functional teams.
  • ✔ Attention to detail and a commitment to software quality.

Preferred Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Information Technology, or Telecommunications.
  • Certifications like *ISTQB, **CSTE* are a strong plus.
  • Exposure to *Microservices, **Cloud platforms* (AWS, Azure, GCP), and *AI-based testing* is an advantage.
Skills: docker,microservices,jira,testing,robot framework,telecom bss,git,sql,performance testing,cloud platforms,selenium,automation testing,xray,postman,jenkins,ai-based testing,soap ui,manual testing,crm,mongodb,qa manager,rest assured,postgres

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