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Procure To Pay Service Delivery Manager

Procure To Pay Service Delivery Manager

Capgemini

55 years

0 Lacs

Noida Uttar Pradesh India

Posted:3 days ago| Platform:

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Skills Required

service collaborative technology data analysis leadership governance strategy finance controls compliance regulations processing onboarding payments engagement procurement optimization efficiency effectiveness development coaching mentoring risk support audit reporting analytics budgeting forecasting design engineering ai

Work Mode

Remote

Job Type

Full Time

Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

YOUR ROLE

We are seeking a dynamic, results-driven Service Delivery Manager – P2P to lead end-to-end operations, ensuring process excellence and client satisfaction. This role involves driving performance, managing resources, mitigating risks, and delivering insights through data analysis. You’ll lead teams, champion continuous improvement, manage stakeholders, and align service delivery with business goals and contractual obligations.

In this role you will play a key role in:

Strategic Leadership & Governance

Execute a global P2P strategy in their respecting regions in line with recommendation from GPO and Finance Manager.
Establish governance frameworks with robust policies and controls to ensure compliance with internal standards and external regulations (e.g., SOX, tax laws).

Service Delivery & Operational Excellence

Oversee end-to-end AP operations including invoice processing, vendor onboarding, exception handling, payments, and expense management.

Stakeholder & Vendor Engagement

Act as the primary liaison between finance, procurement, IT, and external vendors, managing escalations and ensuring issue resolution..

Process Optimization & Transformation

Lead continuous improvement initiatives to enhance efficiency, accuracy, and cost-effectiveness across AP processes.

YOUR PROFILE

Team Leadership & Development

Build and lead a high-performing AP team, providing coaching, mentoring, and career development opportunities.
Promote a culture of accountability and innovation, ensuring high-quality service delivery and employee engagement.

Risk, Compliance & Controls

Ensure strong internal controls are in place and tested regularly to support audit readiness and regulatory compliance.
Monitor regulatory changes and adapt AP processes to maintain compliance with evolving legal and financial standards

Reporting, Analytics & Strategic Support

Support strategic initiatives including budgeting, forecasting, RFPs, solution development, and expanding AP capabilities with clients.

What You'll Love About Working Here

We recognize the significance of flexible work arrangements to provide support. Be it remote work, flexible work hours or alternative work schedules, you will get an environment to maintain healthy work life balance.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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Procure To Pay Service Delivery Manager