Operations Manager

As an operations manager, you will oversee multiple facets of real-time production operations, manage risks, and ensure seamless coordination across teams. You will play a critical role in designing and implementing scalable processes, analyzing performance data, and fostering collaboration to achieve operational excellence. This role requires you to guide the team with precision, focus, and a data-driven approach while maintaining high productivity standards. Responsibilities Production Oversight and Risk Management Monitor real-time document processing to ensure smooth execution and meet production goals. Identify and address risks to mitigate potential issues and minimize downtime. Analyze real-time data, resolve operational challenges, and identify areas to improve productivity. Team Training and Development Train and onboard new team members to handle operational tasks effectively. Conduct upskilling initiatives to enhance team capabilities and maintain high performance. Organize regular 1:1 sessions to provide feedback and support professional growth. Process Design and Optimization Design and implement scalable, KPI-driven processes to improve operational efficiency. Leverage automation technologies and standardization practices to streamline workflows. Collaborate with the product team to resolve technical issues and continuously improve processes. Coordination and Reporting Lead daily sync-ups with the production team to ensure alignment on priorities and tasks. Prepare and analyze production reports, using insights to recommend improvements. Communicate operational updates and challenges to leadership, ensuring transparency and clarity. Requirements Experience working in a start-up environment will be considered a plus. Experience in workforce planning, operations, logistics, or marketplace management. Strong analytical mindset with a data-driven approach to decision-making. Quick real-time decision-making skills. Proactive problem-solver in fast-paced environments. Excellent communication and attention to detail. Experience with workforce management tools(a plus). This job was posted by Valan Prabhu from Pibit.ai. Show more Show less