Lead System Engineer

Position Type : Permanent

Mode of Interview : Virtual

Level : Grade 3

Years of Exp : 8 - 11 yrs

NP : Immediate joiners to 15 days only

Location: Bangalore

• Team leadership and technical mentoring
• Strong communication and documentation skills
• Ability to work in 24x7 support and standby operations
• Willingness to travel and support overseas projects
• Flexibility and adaptability to dynamic environments
• Strong customer-facing skills (technical consultancy)

Project roles and responsibilities

Mandatory Technical Skills & Qualifications

• Operating Systems & Platforms:

Red Hat Enterprise Linux (RHEL) – admin, configuration, troubleshooting
Oracle Solaris – admin, configuration, troubleshootingOS clustering knowledge (RHEL/Solaris)

• Middleware Technologies:

Apache
JBoss (Red Hat JBoss EAP)Oracle WebLogic (desired but closely linked to mandatory skills)
IBM MQ, WebSphere Application Server (desired but useful)

• Virtualization:

VMware ESX/Server administration in large-scale environments

• Cloud Platforms:

Working experience with AWS and/or Microsoft Azure
Certification in either AWS or Azure (desired but implied as strong preference)

• DevOps & Automation:

Scripting: Shell, Perl, Python or PowerShell (SME level)
Tools: Ansible, Docker, Jenkins, Kubernetes

• ITSM & IT Operations:

Strong knowledge and implementation of ITSM processes (Incident, Change, Release Management)
Experience managing production environments with high availability
Performance monitoring and tuningRoot Cause Analysis (RCA) and Incident Reporting

• Certifications (Must-Have):

Red Hat Enterprise Linux (RHCE or similar)
ITIL v3
Oracle WebLogic certification

• Experience: At least 8 years in end-to-end operations management, support, and problem resolution

Job Responsibilities & Duties

• As part of a team of infrastructure team to ensure smooth operations that conformed with the agreed Service Level Agreement (SLA) and within the budgeted capital and operational expenses.
• To establish ITSM standards, processes and guidelines that are in line with industry standards and best practices
• Provide technical leadership to team members
• Provide technical consultancy to customers on matters related to system performance, integration and configuration.
• Assist project Service Delivery Manager on managing the day-to-day Operations management.
• Subject Matter Expert (SME) level of hands-on knowledge in shell, Perl, Python or PowerShell
• Analyze system performance and makes recommendations for optimization.
• Ensure that the production environment is highly available per the needs of the business and established Service Level Agreements.
• Lead and establish Root Cause Analysis for all High Severity issues. Work with multiple teams for successful resolution of issues and incidents
• Review Incident Report.
• Participate in the upgrade/patching planning and execution of the Middleware software.
• Provide subject matter expertise (SME) for Issues, security related threats and vulnerabilities as it pertains to middleware.
• Participation in establish and test disaster recovery policies and procedures across all Middleware environments
• Ensure adherence to applicable Change and Release Management processes.
• Develop technical documentation and procedure on monitoring, performance.
• Regular projects reporting update to SDM & any other duties as and when assigned
• Lead problem determination on system errors or malfunctions, and works with the application team/supplier to identify, diagnose and rectify the problem.
• Performs capacity study to analyze current resource utilization and estimates future requirements.
• Monitoring system to ensure high availability and optimal performance
• Update documentation of work.
• Supports internal and external audit exercises for the maintenance of various certifications and contractual requirements.
• Keeps abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions on systems building or enhancements
• Strong communication and documentation skills
• Flexible and able to adapt to a rapidly changing environment
• Positive, self-motivated individual who can complete tasks independently
• Must be a team player
• Must be willing to travel and executing overseas project when is required.
• Must be able to work in 24 x 7 operations standby support environment

Minimum Education/Qualifications
1. Bachelor’s degree in Computer Science (or related area) preferred2. At least 8 years of working experience in end to end operations management and support experience which includes configuration, upgrade and problem resolution.3. Specializing in major products: Red Hat RHEL, Oracle Solaris, VMware, AWS & MS Azure.4. Hands-on experience on Red Hat RHEL or Oracle Solaris & OS clustering administration, configuration and troubleshooting5. Hands-on experience on Middleware e.g. Apache, JBOSS6. Hands-on experience on managing large scale environment running on server virtualization technologies like VMWare Server/ESX.7. Working experience in cloud environment (AWS, Azure) would be an advantage8. DevOps tools Ansible, Docker, Jenkins, Kubernetes (including scripting experiences)9. Oracle WebLogic administration experience is desired10. IBM MQ, WAS & Apache administration experience is desired.11. AWS/Microsoft Azure cloud certification is desired12. Red Hat Enterprise Linux & JBoss application server administration experience is required.13. ITIL v3 certification is required14. Red Hat Enterprise Linux certification is required15. Oracle WebLogic certification is required

Goals and deliverables

.

Expected skills

Computer science

Skill level

Python

Confirmed

VMWare Server/ESX

Confirmed

Apache

Confirmed

Azure

Advanced

AWS

Advanced

Jenkins

Confirmed

Kubernetes

Confirmed

Oracle WebLogic certification

Confirmed

DevOps tools Ansible

Confirmed

PowerShell

Confirmed

Red Hat Enterprise Linux (RHCE or similar)

Confirmed

Docker

Confirmed

ITIL v3

Confirmed

Location

• Project location B-9, ITPL Main Rd, Brigade Metropolis, Garudachar Palya, Mahadevapura, Bengaluru, Karnataka 560048, India

Execution modality No remote

Job Types: Full-time, Permanent

Pay: ₹1,300,000.00 - ₹3,400,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Monday to Friday

Work Location: In person

Speak with the employer
+91 7695888255