At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. In leadership coaching at PwC, you will focus on providing guidance and support to executives and leaders, helping them enhance their skills and achieve their professional goals. Your work will involve your experience to empower individuals and drive organisational success through effective coaching strategies. In addition to providing individualised development opportunities to executives, you will design and develop learning solutions as applicable.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To:
- Craft and convey clear, impactful and engaging messages that tell a holistic story.
- Apply systems thinking to identify underlying problems and/or opportunities.
- Validate outcomes with clients, share alternative perspectives, and act on client feedback.
- Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
- Deepen and evolve your expertise with a focus on staying relevant.
- Initiate open and honest coaching conversations at all levels.
- Make difficult decisions and take action to resolve issues hindering team effectiveness.
- Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Name: Learning & Development, Leadership Coaching CoE Senior ManagerLearning and Development - Learning and Development - Leadership Coaching Senior Manager
Additional Responsibilities:
The LC CoE is a highly credentialed team of professional coaches and facilitators who work with leaders (internally and externally) to accelerate their leadership impact.Our team works with the whole person - in a business context - to inspire infinite learning and increase their effectiveness across all of life’s domains. This empowers firm leaders at every level to effectively lead self and others, embody our values, build inclusive and trusting relationships, and to fulfill our purpose.
Job Requirements And Preferences:
Minimum Years of Experience: 6 year(s)Degree Preferred: Bachelor DegreePreferred Fields of Study: Psychology, Organizational Management, Organizational Behavior Studies, Business Administration/Management
Additional Educational Preferences:
Other counseling related fields of study may be considered along with executive coaching experience.
Certification(s) Required:
Professional Coach training certification from an International Coaching Federation (ICF)accredited program, ICF Associate Certified Coach (ACC) level credential or above.Preferred: Well-being coach training certification and Team coaching training certification
Preferred Knowledge/Skills:
Demonstrates intimate abilities and/or a proven record of success in Leadership Development, Coaching, Advanced Facilitation and Design and Development of learning solutions with emphasis on the following:Understanding of partnership structure and professional services firm environment and culture;Possessing the ability to earn trust, establish credibility and maintain confidentiality in order to be support leadership development efforts;Demonstrating experience coaching individuals, group and teams;Providing advanced facilitation in support of leadership development programs and initiatives;Understanding of Learning and Development (including intermediate knowledge of diverse modalities and products and services), Leadership Development and Human Capital in order to help individuals and teams create behavioral change;Consulting, designing and delivering learning solutions;Coaching and developing leaders at all levels and being present to their specific needs with the purpose of accelerating professional development;Facilitating and conducting group/team coaching at leadership developmentsessions/programs with both large and small groups of staff at various levels in their career, across all business lines; Building, managing and leveraging key relationships with staff, managers, partners, HC and other firm leadership to drive the most effective and efficient alignment of the LC CoE strategyacross the firm;Working autonomously and influencing without direct authority, liaising and coordinating with individuals, teams and various stakeholders across all parts of the firm to bring the LC CoE mission to life and meet stated objectives;Creating high quality, high impact deliverables appropriate for firm leaders and other key stakeholders;Working closely and collaborating with LC CoE team and other Leadership Development team members to achieve stated goals and objectives which support the firm’s purpose; and, Debriefing relevant assessment tools, as needed, to support a customized leadership development experience for all individuals, teams and programs supported by the LC CoE.Demonstrates Intimate Abilities And/or a Proven Record Of Success In Using An Array Of Digital Skills To Drive Higher Value, Lower Cost, And a Tech-enabled Learning Experience, Including:Using design thinking (including persona development, affinity mapping, journey mapping, and prototyping);Using agile project management techniques (including sprint planning, backlog management and sprint review);Maintaining knowledge of current and emerging learning technology trends and experience innovating with new learning technology tools;Analyzing data and communicating data insights to drive decision making (leveraging market leading tools such as Alteryx, Tableau, etc.); and,Leveraging the Google suite of tools to drive efficiency, productivity, and collaboration.
