Head of Growth, Commercial Strategy & Operations – Healthcare SaaS

About Krimatix

Krimatix is a fast-growing SaaS company, pioneering AI-driven solutions for healthcare professionals and organizations worldwide. We help clinics and doctors adopt smarter technology, streamline operations, and deliver better patient care.

Role Overview

This is a high-impact, hybrid leadership position. You’ll own our entire go-to-market (GTM) and commercial growth strategy while also ensuring daily operational excellence across the Hyderabad office. As the founder’s primary business partner, you will drive product adoption, manage cross-functional teams, and build a collaborative, high-performance workplace.

Key Responsibilities

GTM & Commercial Strategy

• Develop and execute end-to-end go-to-market (GTM) strategies for all product launches and feature rollouts.
• Identify, segment, and prioritize target customer groups (doctors, clinics, hospitals), and define their journeys.
• Oversee marketing and sales teams, integrating campaigns across digital, offline, and partner channels.
• Craft and continually refine product positioning, pricing, and messaging.
• Set and achieve aggressive user adoption and revenue targets.

Office & Operations Leadership

• Manage day-to-day office operations, ensuring all functions (admin, support, compliance, HR) run efficiently.
• Build, mentor, and align cross-functional teams, creating a results-oriented and collaborative culture.
• Maintain high standards of office discipline, resource allocation, and process optimization.
• Promote a healthy, engaging, and accountable office environment, serving as a role model for all staff.
• Handle people operations (basic HR, team morale, onboarding, performance reviews) in collaboration with the founder.

Customer & Stakeholder Engagement

• Serve as a senior point of contact for doctors, clinics, and healthcare clients.
• Lead onboarding sessions, explain product value, and ensure users are fully supported throughout their journey.
• Represent Krimatix in partner meetings, conferences, and industry events.

Measurement & Reporting

• Establish and monitor KPIs across GTM, sales, operations, and customer success.
• Provide regular, data-driven business updates and insights to the founder/leadership team.
• Anticipate risks, resolve bottlenecks, and drive continuous improvement in all areas of responsibility.

Who You Are

• 5+ years of leadership experience in SaaS (healthtech/healthcare preferred), covering GTM, commercial strategy, and operations.
• Proven record of driving successful product launches and leading teams in dynamic, high-growth environments.
• Strong command of marketing, sales, analytics, and business operations tools (HubSpot, Salesforce, Jira, etc.).
• Experience with people management, office administration, and process implementation.
• Confident communicator, problem-solver, and culture-builder.
• High standards of integrity, resilience, and ownership.

Why Krimatix?

• True ownership of business outcomes and office culture.
• Direct partnership with visionary founders in a rapidly scaling company.
• Work at the intersection of technology, healthcare, and growth.
• Competitive compensation, leadership incentives, and clear career progression.

How to Apply

info@krimatix.com

Subject:

Krimatix is an equal opportunity employer. We value diversity and are building an inclusive, high-performance team.