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Job Type

Full Time

Job Description

Real Title


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*** We're looking for a techno-functional leader with experience managing large teams and collaborating with US-based stakeholders. Excellent communication skills are essential. This role does not involve IT infrastructure work or deep application development.


Need some from IT Application development background and a manager


Job Summary:


Role Overview:

IT – Sr. Group Manager



Role and Responsibilities

Leadership & Strategy

  • Provide strategic direction for IT operations in India, ensuring alignment with global technology goals and roadmaps.
  • Partner with global IT leaders to drive technology initiatives and cross-regional collaboration.
  • Champion innovation and continuous improvement across all IT functions.

Application Development & Support

  • Lead offshore teams focused on software development, DevOps, QA, and application support.
  • Deliver high-quality technology solutions that meet business and global compliance standards.
  • Foster a culture of agility, continuous integration, and DevSecOps excellence.

IT Operations & Service Management

  • Manage day-to-day IT functions including infrastructure, networking, systems, cybersecurity, and end-user support.
  • Ensure optimal performance, scalability, and reliability of IT systems and services.
  • Implement and maintain ITIL-based service management practices to enhance quality and efficiency.

Talent & Organizational Development

  • Build, lead, and retain a high-performing IT team in India.
  • Promote professional growth, accountability, and cross-functional collaboration.
  • Encourage knowledge sharing, standardization, and the adoption of global best practices.
  • Support diversity and cultural integration within a global organizational context.
  • Lead change management efforts with an understanding of enterprise-wide impacts.


Governance, Risk & Compliance

  • Establish and maintain IT governance structures that align with internal policies and regulatory requirements.
  • Oversee IT budgets, contracts, vendor management, and risk mitigation strategies.
  • Ensure compliance with data protection laws and industry-specific standards.


Qualifications and Education Requirements

  • Bachelor's or Master's degree in Computer Science, IT, or a related discipline.

  • 18+ years of progressive IT leadership experience, with a minimum of 5 years in a senior IT role based in India

    .
  • Strong background in managing IT operations for a global enterprise or offshore captive center.
  • Deep expertise in enterprise IT infrastructure, cloud platforms (Azure/AWS), ERP systems, and cybersecurity.
  • Solid understanding of ITIL and IT service management (ITSM) frameworks.
  • Proven track record in leading large, cross-functional teams and delivering complex projects successfully.
  • Exceptional communication, stakeholder engagement, and leadership capabilities.
  • Financial acumen with a clear understanding of IT budget management and cost optimization.


Preferred Skills:

  • Experience in regulated industries such as finance, healthcare, or manufacturing.
  • Professional certifications such as PMP, ITIL, or relevant equivalents.
  • Familiarity with Agile methodologies, DevOps practices, and digital transformation initiatives.
  • Strong cross-cultural awareness and experience in a matrixed, global organization.

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