Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels
Job Purpose
This is a Management position in DTI to take responsibility for running the enabling functions of the organization and will have multiple Team Heads reporting into this role. General Procurement, Real Estate & Administration, BCM, Risk & Info Security, Tech Services, Legal Compliance & Secretarial, Strategic & Marketing Communications, Innovation & Central PMO are all the support organizations reporting into the role.Role will require constant positive engagement with the CEO, T&O Department Heads in DTI, Functional leads in India – to ensure smooth functioning of all teams, be the trusted advisor & ensure DTI objectives are met.This is a people manager role handling direct reports of 10 VPs & above and overall team size of 40+ perm hires & ~ 40 contract staff, to ensure optimal function of the organization.
Key Accountabilities
- Provide leadership to the entity ensuring regulatory & group compliance requirements are adhered; engaging with external stakeholders and industry peers; engaging with management team for collaborative decision making
- Be the Go-To person for the Management team to drive multiple entity level initiatives & projects for overall success
- Build a scalable & motivated support organization to meet changing business requirements
- Work with regional team & India team for positive collaboration, knowledge sharing & meeting deliverables in driving Group objectives
Job Duties & Responsibilities
- Ensure day to day operations of all support functions are carried out in a timely & consistent manner
- Plan, prioritize & prepare for audits – internal & external. Need to ensure all audits are closed well ahead of time without any qualifications
- Manage transaction processing teams like Real estate & admin, Procurement & Tech Services to ensure KRIs are met
- Manage compliance & regulatory functions like Legal, Compliance & Secretarial, Info Sec, BCM & Risk, SEZ related to ensure 100% compliance & adherence
- Manage relationship with Regional team & India teams to share / learn from best practices, and/or changes happening within
- Need to understand & review processes for automation opportunities and process improvements to manage scale & growth
- Strong people management & stakeholder management skills will be important to be successful in this role
- Ability to work independently achieving results on a consistent basis will be highly desirable
Requirements
- 20+ years’ experience having varied experience in leading & managing diverse teams, with a broad overview of support team functioning
- Ability to engage with Business leaders and drive collaborative outcomes, ensuring compliance & business needs
- Any professional degree with MBA will be desired
- Exposure to SEZ / STPI related entities is preferable
- Should have strong people management & stakeholder management skills. Ability to deal with cross country & cross functional leads is a must
- Strong communication & openness to feedback will be highly critical strengths for success
- Willingness to take the team forward & grow with the organization is highly desired
- Strong MS office skills, Power Point & Accounting ERP exposure will be desirable
Core Competencies
- Dependability — Job requires being reliable, responsible, dependable, and having a firm commitment in fulfilling obligations
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude
- Tolerance — Job requires dealing with diverse comments, dealing professionally and effectively handle stress situations
- Integrity — Job requires being honest and ethical
- Empathy — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction
- Persistence — Job requires persistence & keen eye on ensuring deliverables are met
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems
- Initiative — Job requires a willingness to take on responsibilities and challenges, more than what is described in Job Description
Primary Location
India-Telangana-Hyderabad - DAH2
Job
COO Office/Business Mgt & Support
Schedule
Regular
Job Type
Full-time
Job Posting
Jul 14, 2025, 10:30:00 AM
