Great People Work Here.
Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers.
We’re looking for people who don’t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high.
The Ethical Sourcing Executive – India, part of the Global Social Impact and Sustainability (SI & S) team, is responsible for understanding conditions in Twinings’ supply chain in India and other Asian regions (mainly tea and herbs). This role involves assessing supply chain processes, monitoring social and environmental risks, and supporting improvement initiatives to promote sustainability and ethical sourcing.
This is an exciting opportunity to contribute to Twinings' ESG strategy and Sourced with Care programme (SwC), driving positive and sustainable impacts in the supply chain. The role goes beyond traditional social audits, focusing on assessing conditions in participatory and comprehensive manners, driving improvements, and supporting the implementation of remediation actions and projects to enhance the quality of life in sourcing communities, including gender, living conditions, livelihoods, health, nutrition and good working environment.
Supply chain monitoring and improvements
- Engage with producers, farmers and factories and acting as first point of contact in the assigned region(s).
- Organise and conduct risk assessments in sourcing communities in the regions against the social and environmental criteria defined in the assessment tools (TCNA) by engaging with local communities and relevant stakeholders to identify their needs and priorities in a participatory manner.
- Conduct regular assessments to ensure compliance with ethical standards to identify and monitor potential risks within the supply chains.
- Evaluate supplier practices related to workers, agriculture and environmental impact, and ethical sourcing.
- Prepare concise assessment reports, including scoring and substantiated with evidence to provide clear information to Twinings and Producers.
- Collect evidence of progress from the sourcing sites on priority areas identified during TCNAs for internal reporting.
- Work with Twinings Senior Social Impact Manager, other team members and Producer companies to agree improvement plan, next actions and keep the internal stakeholders updated.
- Follow up on the progress of suppliers’ improvements against the action plan in a timely manner.
- Provide advice and onsite or online training, as and when required, to support producers and farmers groups in implementing the action plan and improving social and environmental performances.
- Stay updated on industry trends and best practices in ethical sourcing and sustainability.
Projects
- Develop and implement remediation and need based risk mitigation strategies to address identified issues/risks in coordination with internal and external stakeholders.
- Support the day-to-day implementation and monitoring of development/remediation projects/investments in the region.
- Identify training needs on ethical sourcing practices, good agriculture practices, and other relevant topics. Support in developing training materials, ToR and rollout of training programmes for sites/producers directly or in collaboration with expert agencies.
- Assist global projects or advise on issues across the supply chain (for example on GBVH, health and wellbeing, living conditions and livelihoods, carbon footprint etc.).
Stakeholders’ engagement
- Work with the Senior SI&S Manager to develop networks with key stakeholders inside and outside the industry and engage in constructive dialogue, to progress the SI&S agenda and drive change in the supply chain.
- Participating, as required, in relevant industry bodies, acting as Twinings representative.
- Keep up to date on current industry, ESG initiatives and best practices.
- Work closely with internal teams/business units, suppliers, and external stakeholders to promote responsible sourcing.
- Communicate the company's responsible/ethical sourcing policies and expectations to suppliers.
Communication and reporting / M&E
- Identify all key potential social and environmental risks and ensure that their magnitude and significance are well understood by internal stakeholders.
- Prepare and present reports on supply chain assessments, risks, and improvement initiatives.
- Regularly update supply chain maps, SI & S database and software.
- Working with partners and producers to track SwC and ESG KPIs in a timely, effective, and accurate manner, and help measure impact of the interventions.
- Reporting on sites ethical performances to internal stakeholders including Senior SI Manager (s), Global Director of SI & S, Senior leadership, procurement teams.
- Contribute to good quality content gathering and comms activities (case studies, pictures, videos, articles, etc.)
- Effectively use of the Twinings ESG database and other tools to track and analyse records of conditions on tea estates and agreed KPIs.
- Provide additional support to the SI & S team as needed for M & E and reporting activities.
Team Support
- Liaise with Ethical Sourcing Executives in other regions, to learn from each other about conducting TCNA and create a support network.
- Support with general administrative tasks as well as team systems and processes as assigned time to time.
- Support employee engagement initiatives, as needed (internal presentation, newsletter articles, employees field visit, etc).
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Minimum of 3 years’ experience in relevant fields, with a strong understanding of global agricultural supply chain dynamics (preferably tea & herbs). Prior experience of working with international suppliers or within supply chain operations is essential.
- Strong understanding of ethical/responsible sourcing principles, sustainability and ESG practices.
- Previous experience of conducting community-based participatory research or needs assessments is essential.
- Passion for engaging with local communities and driving social and environmental change in the agriculture supply chain.
- Understanding of human rights, good agricultural practices, gender issues and ethical sourcing practices.
- Strong interpersonal skills and strong communication skills – verbal and written (in English).
- Ability to establish and manage effective relationships with internal and external industry stakeholders.
- Ability to travel up to 60% of the time (domestic and international), sometimes with basic facilities.
- Up to date knowledge and good command of MS Office (word, excel and power point are must) and other ESG reporting and supply chain software.
- Excellent analytical and problem-solving skills.
- Enthusiastic individual, ability to work independently, be able to organise own work schedule as well as being a team player.
- Proficiency in regional languages such as Tamil is an added advantage. Knowledge of other languages—such as Assamese, Nepali, Sadri, Malayalam and Hindi—is preferred (one or more).
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Monthly phone bill maximum reimbursement limit is Rs.3000.
- Annual check-up for employee and spouse including Doctor consultation - reimbursement up to INR 15,000.
- Medical Insurance 5 lakhs Flat Coverage.
- PF and Gratuity.
- Long Service Policy.
- Life Term Policy
- Monthly Broadband Bill Reimbursement - Rs.2000 or on actual whichever is lower.
- Access to LinkedIn Learning
- Access to ABF Networking, connect, collaborate, and grow across the ABF Group.
Twinings has become one of the world’s most renowned tea companies over its 300-year history because we never stop learning, never stop experimenting and never stop inventing. We take pride in our tea from bud to cup and have been working with some of our tea estates around the world since the early 18th Century.
More than 300 years later, the love of tea is still here - and so are we! We still sell tea from Thomas’s shop, and we still work hard to bring the most innovative new blends to tea lovers around the world. Now, we have over 500 varieties and our teas are cherished all over the world. Our expert master blenders taste more than 3,000 cups of tea every week. So you can be sure the next cup you taste will be every bit as good as the one yesterday or the day before.
Our approach to Diversity, Equity & Inclusion
At TwiningsOvo, we believe in the power of diversity to drive innovation and meaningful work. We are committed to building a workplace where people from all backgrounds, identities, and experiences feel safe, valued, have a sense of belonging and are empowered to thrive. Inclusion is more than a goal, it’s how we work together every day. As an equal opportunity employer, we prohibit any unlawful discrimination against an applicant on the basis of their ethnicity, colour, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, neurodiversity, age, socioeconomic background or any other status protected by law and are committed to promoting diversity across our workplace.
Applicants may be entitled to reasonable adjustments under the terms of the Equality Act. A reasonable adjustment is a change in the way things are typically done which will ensure an equal employment opportunity.
Please inform our Talent Acquisition or HR Shared Services team if you need any assistance completing your application or to otherwise participate in the application process.
