Director Revenue & Operations

This role is for one of our clientsIndustry: OperationsSeniority level: Mid-Senior levelMin Experience: 7 yearsLocation: NCRJobType: full-time

About The Role

We’re on the hunt for a strategic and entrepreneurial leader to build and scale our Revenue Strategy & Operations function from the ground up. This is a hands-on, high-impact leadership role that sits at the intersection of business strategy, systems design, and go-to-market execution. You won’t just be fine-tuning CRM dashboards—you’ll architect the entire revenue operations ecosystem to drive scalable growth.This is your opportunity to launch and lead a full-fledged RevOps function with executive support, ample ownership, and the freedom to innovate.

What You’ll Do

• Build & Define the RevOps Function
  

Design the foundational frameworks, processes, and tools that will shape how we operate across Marketing, Sales, and Customer Success
Define key revenue metrics, establish visibility across the funnel, and ensure end-to-end alignment of GTM teamsDevelop scalable playbooks and workflows that improve conversion, retention, and overall GTM performance

• Lead Strategy, Execution, and Delivery
  

Own revenue forecasting, pipeline analytics, and performance tracking across all stages of the customer lifecycle
Act as the internal expert and external-facing advisor in RevOps best practices, influencing both internal teams and client outcomesDrive execution of critical cross-functional initiatives like territory planning, account segmentation, and lifecycle optimization

• Build & Lead a High-Performing Team
  

Recruit, mentor, and scale a team of revenue analysts, systems architects, and operations specialists
Implement operating cadences, SLAs, and quality controls to ensure consistent, high-impact deliveryFoster a culture of experimentation, accountability, and continuous improvement

• Drive Innovation in RevOps
  

Establish a Revenue Operations Innovation Hub—constantly testing and integrating AI tools, automation workflows, and next-gen platforms
Evaluate and optimize our RevOps tech stack to enable scalable, insight-driven growthLead internal enablement on emerging technologies, methodologies, and tools

• Own the Business Outcome
  

Take full accountability for the RevOps service line’s revenue, profitability, and growthBuild service offerings and packages that align with evolving client needsReport regularly on financial health, delivery KPIs, customer success, and strategic impact

What You Bring

8+ years of experience in Revenue Operations, Business Operations, or GTM Strategy—ideally in a fast-paced SaaS or consulting environmentDemonstrated success in building and leading a RevOps team or services practice from scratchDeep technical knowledge of the RevOps ecosystem, including Salesforce, HubSpot, Outreach, Looker/Tableau, CPQ systems, and automation platformsProven ability to translate GTM strategy into actionable operations plansStrong financial acumen with experience managing P&Ls and service profitabilityExcellent leadership, stakeholder engagement, and communication skillsA systems-first mindset with the ability to bring clarity to ambiguityBonus: Experience in packaging services or launching new revenue service lines