Director - Enterprise Architecture

TeKnowledge

drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.

You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.

Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.

Why You’ll Enjoy It Here:

• Be Part of Something Big

  – A growing company where your contributions matter.

• Make an Immediate Impact

  – Support groundbreaking technologies with real-world results.

• Work on Cutting-Edge Tech

  – AI, cybersecurity, and next-gen digital solutions.

• Thrive in an Inclusive Team

  – A culture built on trust, collaboration, and respect.

• We Care

  – Integrity, empathy, and purpose guide every decision.

We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.

We Are TeKnowledge. Where People Lead and Tech Empowers.

Responsibilities:

• Design enterprise-grade architectures integrating structured/unstructured data, analytics, and advanced AI models (GenAI, LLMs, cognitive services).
• Build scalable data pipelines and lake-centric architectures to power real-time analytics and machine learning.
• Architect multi-cloud AI/ML platforms using Azure, including deployment of LLMs (Azure OpenAI and open-source models like LLaMA, Mistral, Falcon).
• Define infrastructure, data, and app requirements to deploy LLMs in customer private data centers.
• Lead technical reviews for high-value deals, identifying risks and mitigation strategies.
• Design integrated solutions across AI, CX, Cybersecurity, and Tech Managed Services portfolios.
• Develop standard design patterns and reusable blueprints for repeatable, low-risk, and scalable solution delivery.
• Present architectural solutions to C-suite executives, aligning technical outcomes with business value and ROI.
• Collaborate with sales and pre-sales to scope complex opportunities and develop compelling proposals.
• Foster innovation across CTO, Sales, and Solution teams.
• Identify synergy across offerings (e.g., Microsoft Copilot + AI-first CX + Cybersecurity).
• Support product teams with market feedback and solution evolution.
• Define architectural best practices ensuring security, compliance, and scalability.
• Mentor delivery teams on frameworks and emerging tech adoption.
• Shape and execute the enterprise architecture strategy aligned with business goals.
• Champion digital transformation and technology innovation.
• Leverage expertise in Azure and Microsoft D365 to support solution architecture.
• Drive responsible AI adoption and ensure awareness of privacy, bias, and security in deployments.
• Ensure all solutions meet IT security and compliance standards.
• Collaborate with Legal and Procurement for contract negotiations and vendor performance.
• Lead, mentor, and build a high-performing, collaborative CTO team with a customer-first mindset.

Qualifications:

• Education: Bachelor's or Master’s degree in Computer Science, Information Technology, Cybersecurity, or related field.
• Experience: 10+ years in enterprise architecture, with 5+ years in customer-facing roles.
• Certifications: Preferred – TOGAF, Zachman, ITIL, CISSP, Azure certifications or equivalents.
• Proven experience architecting and delivering AI/ML platforms, data lakes, and intelligent applications at enterprise scale.
• Demonstrable experience deploying local LLMs in production environments, including integration with LangChain, databases, and private storage.
• Strong knowledge of enterprise architecture frameworks and multi-cloud platforms (with a focus on Azure).
• Ability to design and deliver end-to-end solutions including networks (voice and data), microservices, business applications, resilience, disaster recovery, and security.
• Understanding of On-Prem / Private Cloud workload migration to public or hybrid cloud environments.
• Commercial acumen with the ability to articulate the business value of cloud-based solutions to executive stakeholders.
• Strong problem-solving and critical thinking skills with a proactive, outcome-oriented mindset.
• Experience with cloud computing, data center technologies, virtualization, and enterprise-grade security policies/processes.
• Proficiency in AI/ML, cybersecurity frameworks, customer experience platforms, and Microsoft Cloud (Azure, M365, D365).
• Exceptional communication and storytelling abilities for both technical and non-technical audiences.
• Experience engaging with large enterprise clients across industries such as government, healthcare, banking & finance, travel, and manufacturing.

Empowering Leadership and Innovation

At TeKnowledge, we are committed to fostering a culture of inspiring leadership and innovation. Our core leadership competencies are integral to our success:

• Inspire:

  We prioritize creating an inclusive environment, leading with purpose, and acting with integrity and respect.

• Build:

  Our leaders own business growth, drive innovation, and continuously strive for excellence.

• Deliver:

  We focus on setting clear priorities, embracing agility and change, and fostering collaboration for growth.

We are looking for talented individuals who embody these competencies, are ready to grow, and are eager to contribute to our dynamic team. If you are passionate about making a meaningful impact and excel in a collaborative, forward-thinking environment, we invite you to apply and help us shape the future.