Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.
Your Impact
We are seeking a dynamic and experienced
Director of Account Development
to build, lead, and scale our Sales Development Representative (SDR) Center of Excellence (CoE) in Bangalore. In this pivotal leadership role, you will architect and manage a high-performing SDR organization responsible for inbound lead qualification and response for all English-speaking regions worldwide and outbound demand generation for the India market.This is an opportunity to make a significant impact by leveraging Bangalore’s vibrant talent pool and OpenText’s global reach, driving pipeline acceleration and sales excellence across markets.
What The Role Offers
- Establishing and scaling a world-class BDR Center of Excellence in Bangalore, hiring and developing a diverse, high-performing team.
- Leading, coaching, and mentoring BDR team members to achieve excellence in both inbound and outbound prospecting, fostering a culture of continuous learning and high performance.
- Designing and implementing data-driven, repeatable inbound lead response processes for North America, EMEA, APAC, and India.
- Building and executing outbound prospecting strategies tailored to the India market, leveraging local market insights.
- Collaborating closely with global Marketing, Sales, and Revenue Operations to align strategies, optimize funnel conversion, and accelerate pipeline generation.
- Monitoring and analyzing KPIs, SLAs, and funnel metrics to ensure responsiveness and high conversion rates.
- Driving adoption and optimization of sales technologies (Salesforce, Salesloft, LinkedIn Sales Navigator, 6Sense, etc.) to maximize team productivity.
- Contributing as a strategic thought partner to the evolution of global BDR best practices and technology stack enhancements.
- Fostering a collaborative, high-energy, and inclusive team culture that reflects company values and supports global go-to-market strategies.
What You Need To Succeed
- 15+ years of experience in B2B sales or business development, including 3–5 years in a leadership role managing centralized SDR/BDR teams (preferably in Bangalore or another major Indian tech hub).
- Proven success building and scaling regional or global sales development hubs in high-growth SaaS or technology companies.
- Demonstrated expertise in both inbound lead management and outbound pipeline generation, with a strong track record of exceeding targets.
- Deep understanding of demand generation and Sales-Marketing alignment for revenue growth.
- Hands-on experience with modern sales tech stacks (Salesforce, Salesloft, 6Sense, LinkedIn Sales Navigator, etc.).
- Excellent verbal and written communication skills; strong cross-functional collaboration and stakeholder management abilities.
- Passion for recruiting, developing, and mentoring teams in a dynamic, global environment.
Preferred
- Experience supporting multiple global markets and adapting sales playbooks to regional nuances.
- Exposure to B2B enterprise and mid-market sales cycles.
- Familiarity with intent-based or ABM-driven prospecting strategies.
Workplace, Culture & Benefits
- Location: Bangalore (Hybrid; minimum 3 days/week in-office)
- Hours: Oversee teams working both day and night shifts to support global time zones.
- Benefits: Comprehensive health and wellness programs, learning and development opportunities, and a dynamic, inclusive, and collaborative work culture.
- Office Perks: Modern, centrally located offices with collaborative spaces, recreation areas, wellness rooms, and company-sponsored transport options.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
