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Developer III - Software Engineering

3 years

0 Lacs

Posted:4 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

Role Proficiency:
Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 – Software Engineering

Outcomes

  • Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements.
  • Code debug test document and communicate product/component/features at development stages.
  • Select appropriate technical options for development such as reusing improving or reconfiguration of existing components.
  • Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models
  • Mentor Developer 1 – Software Engineering and Developer 2 – Software Engineering to effectively perform in their roles
  • Identify the problem patterns and improve the technical design of the application/system
  • Proactively identify issues/defects/flaws in module/requirement implementation
  • Assists Lead 1 – Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions

Measures Of Outcomes

  • Adherence to engineering process and standards (coding standards)
  • Adherence to schedule / timelines
  • Adhere to SLAs where applicable
  • Number of defects post delivery
  • Number of non-compliance issues
  • Reduction of reoccurrence of known defects
  • Quick turnaround of production bugs
  • Meet the defined productivity standards for project
  • Number of reusable components created
  • Completion of applicable technical/domain certifications
  • Completion of all mandatory training requirements

Code

Outputs Expected:
  • Develop code independently for the above

Configure

  • Implement and monitor configuration process

Test

  • Create and review unit test cases scenarios and execution

Domain Relevance

  • Develop features and components with good understanding of the business problem being addressed for the client

Manage Project

  • Manage module level activities

Manage Defects

  • Perform defect RCA and mitigation

Estimate

  • Estimate time effort resource dependence for one's own work and others' work including modules

Document

  • Create documentation for own work as well as perform peer review of documentation of others' work

Manage Knowledge

  • Consume and contribute to project related documents share point libraries and client universities

Status Reporting

  • Report status of tasks assigned
  • Comply with project related reporting standards/process

Release

  • Execute release process

Design

  • LLD for multiple components

Mentoring

  • Mentor juniors on the team
  • Set FAST goals and provide feedback to FAST goals of mentees

Skill Examples

  • Explain and communicate the design / development to the customer
  • Perform and evaluate test results against product specifications
  • Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models
  • Estimate effort and resources required for developing / debugging features / components
  • Perform and evaluate test in the customer or target environment
  • Team Player
  • Good written and verbal communication abilities
  • Proactively ask for help and offer help

Knowledge Examples

  • Appropriate software programs / modules
    • Technical designing
    • Programming languages
    • DBMS
    • Operating Systems and software platforms
    • Integrated development environment (IDE)
    • Agile methods
    • Knowledge of customer domain and sub domain where problem is solved

Additional Comments

Key Responsibilities
  • Develop and configure custom workflows, business rules, client scripts, UI policies, UI actions, and Service Portal components.
  • Collaborate with stakeholders to gather requirements and translate them into ServiceNow functionality.
  • Implement new modules and enhancements across ITSM, ITOM, ITAM, HRSD, SecOps, and other ServiceNow products.
  • Design and maintain integrations between ServiceNow and other enterprise tools (e.g., CMDB syncs, SSO, LDAP, REST/SOAP APIs).
  • Maintain code quality through source control, peer reviews, and following best practices.
  • Troubleshoot issues, perform root cause analysis, and implement long-term fixes.
  • Prepare technical documentation, test scripts, and deployment plans.
  • Stay current on ServiceNow features and new releases, recommending improvements or upgrades. Required Qualifications
  • 3+ years of hands-on ServiceNow development experience.
  • Strong proficiency in JavaScript, Glide API, and ServiceNow Studio.
  • Experience with core modules such as Incident, Problem, Change, Knowledge, CMDB, and Asset Management.
  • Familiarity with ServiceNow integrations using REST, SOAP, and MID Server.
  • Experience with Service Portal, Flow Designer, and Scoped Applications is a plus.
  • Solid understanding of Agile/Scrum methodologies.
  • Excellent communication and problem-solving skills. Preferred Qualifications
  • ServiceNow Certified System Administrator (CSA) – Required
  • ServiceNow Certified Application Developer or Implementation Specialist – Preferred
  • Experience with ITIL frameworks and process improvement
  • Background in enterprise IT environments or SaaS platforms

Skills

ServiceNow developer,Javascript,Glide API

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UST
UST

IT Services and IT Consulting

Aliso Viejo CA

10001 Employees

1295 Jobs

    Key People

  • Kris Canekeratne

    Co-Founder & CEO
  • Sandeep Reddy

    President

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