CMS - Senior - SailPoint IDN

Role: Technology Lead - IdentityNow

Job Summary

Key Responsibilities

• Should have experience on IdentityNow SaaS solution L2/L3 support
• Will be responsible for applications onboarding
• Facilitate project activities by managing risk and issue mitigations, establish project schedule, and manage change controls.
• Partner with Product Management to ensure your team has clear tactical and strategic backlogs
• Balance competing priorities to ensure we effectively ship new features while resolving defects and managing technical debt
• Recruit, coach, develop, and motivate high performing engineers
• Proactively seek to listen and find alignment with other engineering teams and stakeholders by understanding your team's technology, building strong relationships, and insisting on high-quality solutions
• Deep knowledge of SaaS products, agile processes (Preferably SCRUM) and workflows, and experience implementing them
• Technical experience and fluency at the product/solution/architecture level, enabling easy discussions with engineers
• An exceptional mentor and leader with a passion for continuous improvement
• Experience in implementing /supporting at least two IAM engagements including application support (IdentityNow / other IAM)
• Experience in technologies, such as Java, Ldap, RDBMS and Linux.
• Good knowledge of Web/application servers (IIS, WebSphere WebLogic, JBoss and Apache)
• Experience in development configuration of standard custom IAM integrations using java or other major scripting languages.
• Experience in hands on development, estimations, sizing and custom IAM integrations.
• Advanced documentation and presentation skills and well-versed with SDLC process.
• Exposure to process frameworks and methodologies.
• Should have experience in interacting with Clients, including working with client teams in an onsite and offshore delivery model.
• Automating of manual tasks performed by administration team.
• Customize, configure, and develop IdentityNow solution integrations using requirements and design and independently manage project deliverables to successful completion.
• Troubleshoot IdentityNow Issues
  

Qualifications

Education

• Bachelor or college degree in related field or equivalent work experience
  

Work Experience

• 5-10 years’ experience
  

Skills Expertise:

• IdentityNow managed support experience and application onboarding
• Knowledge on Java, Scripting knowledge like PowerShell, Perl etc.
• Good soft skills i.e., verbal & written communication, technical document writing etc.
• Exposure to global security standards e.g., PCI, SOX, HIPAA etc.
• Prior experience working in remote teams on global scale.
• Customer orientation skills.
  

Certification:

• SailPoint Certified IdentityNow Engineer (Good to have)
  

Work Requirements:

• Willingness to be on call support
• Willingness to work in 24*7 rotational shifts as required
  

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