Assistant Manager - Quality

Title: Assistant Manager - Product Quality Engineer

About Company Centum Electronics Ltd is a leading ESDM (Electronics System Design & Manufacturing) Multinational Company founded in 1994 that offers Mission Critical design, development & manufacturing of customized system/subsystem solutions for high-reliability applications for global customers in Defence, Aerospace, Space, Industrial, Medical, and Transportation domain. Centum has around 2000 employees and has operations across India, USA France, and Canada. Centum revenue is 150 million USD and has been recognized by World Economic Forum as a global growth company and Forbes Asia featured Centum as ‘Asia’s 200 Best Companies under a Billion’. CENTUM EMS –The Electronics Manufacturing Services business unit addresses high -technology high-reliability complex products in the defence, aerospace, industrial, medical, automotive and transportation segments. The offerings include build to print, PCBA, Box build, system integration, test, environmental screening services.

What You'll Do

Understanding customer needs and requirements implement effective Product/Process Quality assurance and Quality control processes.

Implement best practices, tools and techniques, world class methodologies.

Work with peers and customers for achieving the best quality practices and standards.

Ensure that the Product/Process Quality procedures and processes are following and conforms to customer, internal, ISO/AS, / IATF and regulatory/legal requirements.

Manage the monitoring, measurement and review of processes, especially those that affect the quality of the organization’s products.

Provide leadership to a team of Junior Quality engineers, inspectors, auditors, analysts, and technicians.

Conduct periodic KPI/Quality performance Review Meetings with Manager and Team members.

Periodic Quality data reporting and review with all stakeholders (internal/external) on the performances, analysis and improvement plans

Implement best QA/QC procedures and processes.

Customer and In process Quality performance tracking and management

Implement measurements, In-depth analysis, short term and long-term actions.

Drive Root Causing, containment actions, preventive actions and fixes for issues.

Ensure strict compliance to all procedures and processes involved in the manufacture of products.

Participate in Certifications and Audits (Internal/Customer).

Achieve Key Performance Indicator targets.

Customer complaint management.

Customer interfacing and communications.

Risk assessment and mitigation.

Participate in Product and Process qualifications.

Quality Documentations (Quality procedures, Work Instructions, Inspection Docs, Alerts, COC, FAI, Defect RC/CA/PA reports, Yield and Quality performance and Analysis reports).

Product returns and analysis (RMA) Management.

Reporting to the Quality Manager on a day-to-day basis.

Cross functional operation capabilities to drive improvements.

Who You Are?

Min 10+ Years of relevant hands-on experience in handling Customer Quality, Product & Process Quality Control/ Assurance activities in reputed EMS or similar Electronic Product manufacturing industry.

Hands on experience in making Quality documentations - Quality Procedures, Work Instructions, Inspection Docs, Alerts, COC, FAI, Defect RC/CA/PA reports, Yield/Quality performance and Analysis reports.

Experience in Prototyping, NPI & Mass Production.

Experience in Surface mount/PTH technology, Conformal coating, Product Integration, Product Testing of electronics products.

Good working knowledge of IPC 600 and IPC 610 standards

Good working knowledge of data (Yield, defect) analysis, RC/CA/PA methodologies, Quality tools and techniques, 5S, Kaizen, SPC, Lean & Six Sigma techniques.

Good working knowledge of Control plans and FMEA

Good Working knowledge of various Inspection methodologies, techniques and best practices.

Good working knowledge of COC, FAI requirements

Good working knowledge of ESD, MSD, FOD requirements.

Good knowledge of ISO9001, ISO14001, ISO13485, NADCAP, AS9100 QMS Requirements, Certifications & Audits.

Good knowledge of DFM/DFX activities

Good knowledge of Engineering Change & Deviation management

Working knowledge on below AIAG Core tools and IATF 16949 requirements are mandatory. (For Engineers handling Automotive Customers)

APQP

PPAP

MSA

SPC

FMEA

Should be Certified Internal Auditor for IATF 16949 (for Engineers handling Automotive Customers

Key Performance Indicators

High Rolled throughput/ETE In-Process Yields

Defect rates, Rework and scrap - Low “Cost of Poor Quality”

On-Time defect Analysis and Reports - Effective CA, PA closures

On-Time availability of Quality Documents

Facilitate On-Time Delivery of high-quality Products.

Comprehensive, Accurate, Effective Quality documentations.

Zero Non compliances (Internal/external)

Good outgoing Quality performance, Low Customer Rejections, Low Customer complaints, On-Time closure of Customer Complaints (if any), Zero Customer escalations, High “Customer Satisfaction”

Innovative initiatives

On-Time RMA processing

Implementation of Kaizen, Lean, Six Sigma, SPC, Zero Defect, TQM

Co ordinating for Source Inspection activities and ensure Zero Defects.

Educational Background:

Engineering Graduate preferably in Electronics, Electrical course