Summary
Position Summary
Assistant Manager, Internal Communications Digital Platforms
Enabling Functions, UK Clients & Markets, Hyderabad
Join our team to enhance and maximize the firm’s digital output by supporting the Digital team in managing and maintaining our internal communications digital platforms. We seek professionals with the relevant technical knowledge, balanced with great interpersonal skills.
Role Overview
The Assistant Manager, Internal Communications Digital Platforms, will play a central role in developing and delivering a strategic improvement plan for the UK’s globally managed SharePoint Modern intranet platform and other internal digital platforms. You will also support the exploration of new digital workplace solutions across the wider North South Europe (NSE) region.
Your key responsibilities:
- People leadership : leading the digital platforms team in Hyderabad including regular performance management and goal setting – with a focus on a doption and championing of the UK internal communications strategy
- Operational management: ensuring team deliverables are achieved, communicating throughout and supporting team members with troubleshooting. Using dashboards and data to support your decision making and managing stakeholder expectations. You will ensure risk and brand compliance.
- Project management : both as team member and with end to end ownership on activities such as content audits or content migrations. Reporting throughout on progress and KPIs.
- Continual service improvement : identifying possible issues, areas of enhancement and efficiency within your own and team’s work to ensure our efforts are focused on the most impactful activity. Always looking at how we can maximise our use technology
- Collaboration and connection : building strong networks across the organisation in particular with the UK digital platforms lead, internal communications team and our community of publishers. Developing a clear understanding of the UK strategic objectives and how this applies to digital platforms. You’ll be an advocate for the UK in global forums.
In addition you’ll have responsibilities for:
- Managing platform maintenance : undertaking a set of recurring platforms maintenance activities, supporting internal client requests and guiding junior team members in the same. Your experience will ensure you can troubleshoot and work with IT across geographies to resolve issues. Recurring activities may include: permissions management, updating content, running content audits and recommending search terms based on knowledge of UK activities.
- Communicating : summarising and clearly communicating often technical information to a non-technical community. Assessing and interpreting our data to tell the story of our team.
Skills And Professional Experience
Essentials:
- Excellent digital/technical skills, including experience with content management systems.
- Excellent communications and presentation skills
- Experience in implementing and managing content lifecycle processes and governance for large organizations.
- Strategic thinker with excellent project management and organizational skills.
- Strong interpersonal skills to build relationships and influence stakeholders.
- Strong people leadership and team leader skills .
Experience in at least one or more of these platforms is desirable:
- Web page / template design
- Search optimization
- Digital signage
- Enterprise social networks
- Email marketing
- Information architecture / UX
- Metrics and data reporting
Additional Desirable Experience:
- Experience in implementing a new digital platform .
- Experience working in a global organization .
- Experience with Monday, Adobe Analytics and SharePoint
- Familiarity with AI
- Understanding of industry trends and best practices related to digital workplace platforms.
Work Location:
Hyderabad
Shift Timings:
11 AM to 8 PM . Providing out-of-hours on-call support as needed.
The Team
The Clients & Markets team at Hyderabad supports Deloitte UK with capabilities like digital, research, financial reporting, HR and financial transaction processing, administrative service and helpdesk support, marketing, and IT services.
Qualifications
Required:
- Post Graduate Degree.
- 6+ years of experience with 3+ years in Content Management and client interaction.
- Advanced proficiency in Microsoft Office Suite.
- Strong written and oral communication skills.
- Strong interpersonal and project management skills.
- Strong client management and relationship-building skills.
- Attention to detail and ability to track production and quality metrics.
- Teaming and inter-team collaboration skills.
- Ability to suggest practical solutions and partner with clients for implementation.
- Positive attitude and professional demeanor.
How You Will Grow
At Deloitte, we invest significantly in our professionals' growth, offering a variety of learning and networking opportunities, exposure to leaders, sponsors, coaches, and challenging assignments. Our resources include live classrooms, team-based learning, and eLearning. Explore DU: The Leadership Center in India.
Benefits
We value our people and offer a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s Culture
Our supportive culture encourages our people to do their best work. We celebrate individuality and offer flexibility to maintain a healthy work-life balance. Learn more about Life at Deloitte.
Corporate Citizenship
Deloitte is led by a purpose: to make an impact that matters. We focus on education, giving, skill-based volunteerism, and leadership to drive positive social impact. Learn more about Deloitte’s impact on the world.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.Requisition code: 301951
