At PwC, our teams in Scaled Engineering Services are dedicated to delivering reliable, scalable, and cost-effective technology solutions that enable clients to achieve operational excellence and business agility. These teams apply technical expertise and a strong service-oriented mindset to support the design, development, deployment, and maintenance of enterprise-grade IT systems and applications. Senior professionals in this role will lead the end-to-end execution of complex technology programs, ensuring high-quality delivery aligned with client expectations, timelines, and budgets. With a strong grounding in delivery governance and technical leadership, drive program planning, solution implementation, and continuous improvement across multi-disciplinary teams.Driven by commitment to operational excellence, as a Senior Manager in Scaled Engineering Services, you act as a trusted delivery advisor, using your expertise and leadership to drive successful execution of complex technology programs. You foster high-performing, collaborative teams by mentoring talent, resolving delivery challenges, and ensuring alignment with client goals. With a strong focus on accountability, communication, and continuous improvement, you apply sound judgment to manage risks, deliver value, and uphold the highest standards of delivery excellence.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Craft and convey clear, impactful and engaging messages that tell a holistic story.
- Apply systems thinking to identify underlying problems and/or opportunities.
- Validate outcomes with clients, share alternative perspectives, and act on client feedback.
- Lead the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
- Deepen and evolve your expertise with a focus on staying relevant.
- Initiate open and honest coaching conversations at all levels.
- Make difficult decisions and take action to resolve issues hindering team effectiveness.
- Model and reinforce professional and technical standards, the Firm's code of conduct, and independence requirements.
The Opportunity
When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.As part of the Software and Product Innovation team you will lead and manage a mid-to-large sized engineering team across multiple locations, ensuring team performance and delivery quality. As a Senior Manager you will serve as a strategic advisor, leveraging your knowledge to drive project success while fostering a culture of continuous improvement and learning. This role offers the chance to innovate processes, manage complex project lifecycles, and collaborate with global teams to deliver exceptional results.
Responsibilities
- Lead and oversee a mid-to-large sized engineering team across various locations
- Confirm team performance and exceptional project delivery
- Act as a strategic advisor, utilizing knowledge to enhance project outcomes
- Foster a culture of continuous improvement and learning within the team
- Innovate processes to simplify project lifecycles and enhance effectiveness
- Collaborate with global teams to achieve remarkable results
- Drive initiatives that promote operational excellence and team development
- Utilize sound judgment to navigate complex project challenges
What You Must Have
- Bachelor's Degree
- 18 years of experience in IT services, with proven expertise in project delivery, team leadership, and client communication
- Oral and written proficiency in English
- Proven expertise in project delivery and team leadership
- Strong background in managing project lifecycle activities including planning, execution, risk management, and client reporting
- Good understanding of enterprise technology landscapes, modern delivery methodologies (Agile, Waterfall, Hybrid), and governance models
- Expertise in designing and managing scalable cloud architectures using AWS, Azure, or GCP, including serverless and containerized solutions
- Excellent collaboration and communication skills
- Strong problem-solving skills
- Passion for mentoring and developing team members
What Sets You Apart
- Master's Degree preferred
- Strong background in data intensive applications and big data technologies such as Kafka, Spark, Airflow, and NoSQL/SQL databases for high-throughput applications
- Leading and managing engineering teams across locations
- Collaborating with global delivery leads and stakeholders
- Overseeing end-to-end project delivery and compliance
- Driving project governance through key metrics tracking
- Managing workforce planning and team deployment
- Acting as a key escalation point for delivery issues
- Driving team development and continuous upskilling
- Supporting business development and proposal contributions