Job
Description
Experience:
8+ Years
Job Overview:
We are seeking a highly experienced
ServiceNow Panelist
with 8+ years of deep technical expertise in ServiceNow development, architecture, and integrations. The ideal candidate will serve as a subject matter expert in evaluating and assessing candidates for senior ServiceNow roles. This position requires strong analytical skills, hands-on knowledge of ServiceNow modules, and experience in technical interviews.
Key Responsibili****ties:
Candidate Evaluation:
Conduct in-depth technical interviews to assess candidates for ServiceNow roles, including developers, architects, and administrators.
Technical Assessment:
Design and evaluate real-time problem-solving scenarios, coding challenges, and architectural discussions.
Hands-on Screening:
Validate candidates' proficiency in
ITSM, ITOM, ITBM, SecOps, GRC, CSM, HRSD, and custom applications
.
Scripting and Integration Testing:
Assess skills in
JavaScript, Glide API, REST/SOAP APIs, Flow Designer, and Business Rules
.
Performance Review:
Identify candidates' capabilities in performance optimization, security best practices, and ServiceNow platform scalability.
Service Portal & UI Evaluation:
Review experience in Service Portal development, AngularJS widgets, UI Policies, and customizations.
Best Practices & Compliance:
Ensure candidates are well-versed in
ServiceNow best practices, governance, ITIL standards, and security compliance
.
Feedback & Reporting:
Provide structured feedback on candidates' strengths and improvement areas.
Panel Discussions:
Collaborate with other panelists to refine evaluation criteria and improve the hiring process.
Mentorship & Guidance:
Offer insights to the hiring team on the latest trends and advancements in ServiceNow development.
Required Skills & Experience:
8+ years of deep hands-on experience in ServiceNow development and architecture.
Extensive knowledge of
JavaScript, Glide APIs, AngularJS, ReactJS, HTML, CSS, JSON, and RESTful APIs
.
Strong expertise in
ServiceNow ITSM, ITOM (Discovery, Event Management, Service Mapping), ITBM, GRC, SecOps, CSM, HRSD
.
Experience with
Integration Hub, MID Server, Web Services (REST/SOAP), LDAP, SSO, SAML, OAuth
.
Hands-on knowledge of
ServiceNow Data Model, CMDB, Asset Management, and Configuration Management
.
Expertise in
Flow Designer, Workflow Editor, Business Rules, UI Actions, UI Policies, ACLs
.
Proficiency in
Automated Test Framework (ATF), CI/CD, and Agile methodologies
.
Strong understanding of
ServiceNow Performance Analytics, Reports, Dashboards, and KPIs
.
Ability to conduct high-level technical discussions and deep-dive into ServiceNow architecture.
Preferred Qualifications:
ServiceNow Certified Application Developer (CAD)
ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Implementation Specialist (CIS) - ITSM, ITOM, SecOps, GRC, HRSD, or CSM
Prior experience as an
interviewer, panelist, or technical mentor
.
Exposure to
AI/ML-driven automation and predictive analytics within ServiceNow
.
Knowledge of
multi-instance environments and enterprise-grade ServiceNow implementations
.
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