Senior Systems Analyst-Technology

• Provide technical solutions that meet user needs and improve business performance by assisting with the technical analysis of business requirements, problem solving and troubleshooting as part of a product management team.
• Accountable for ensuring that clear, concise requirements have been captured. Participate in testing and reporting of UAT with internal partners and vendor, reporting defects to vendor ensuring issue resolution, support the implementation check-out process and facilitate the end user communication and training documentation.
• Collaborating across the organization with business, architects, UX designers, product managers and software developers to improve Advisor and client facing tools. Track and evaluate feedback from users for multiple tools.

Key Responsibilities

• Participate in SCRUM meetings and support of the Agile process
• Perform regression and user acceptance testing
• Analyze and interpret data to identify areas of improvement
• Maintain a broad understanding of business, business needs, and how assigned technologies drive and support the business.
• Develop detailed business requirements and user stories
• Tracking end user feedback on the system
• Master strategic business process modeling, traceability and quality management techniques
• Documentation review and updates
• Troubleshooting with end-users, internal tech partners and vendors
• Thorough documentation of business processes in a manner that captures functions, roles, systems and workflows that enables others to understand the business processes, identify process breakdowns and opportunities for improvement

Required Qualifications

• 5-7 years' experience as Business Systems Analyst
• Ability to effectively summarize data, present insights and reporting
• Strong knowledge in Financial services/Wealth Management domain
• Experience working on Agile delivery
• Experience in creating Process Maps, UML Behavior Diagrams, Business – technology translation/mapping documentation
• Experience with relational databases and/or SQL, Oracle
• Strong analytic skills including ability to identify patterns, potential issues and then translate those into functional and test requirements.
• Exceptional written and verbal communication skills.
• High self motivated with willingness to learn new things and grow within the team
• Proven ability to gather, develop, document, and maintain clear business requirements, operational policies and procedures, including the designing and documenting detailed process flows, and the development of operational performance and quality metric standards and reports.
• Strong understanding of API specifications, including RESTful services, request/response structures, authentication mechanisms, and error handling.
• Proficient in using tools such as Postman and Swagger (OpenAPI) for API testing, documentation, and validation.

Preferred Qualifications

• Experience working in the financial services industry or other similar, highly regulated environment.
• Proficient in Microsoft suite of tools including Visio, PowerPoint, SharePoint, MSWord and Excel.
• Experience with Scrum process and ceremonies.
• Ability to write queries for data extraction, analysis, and validation across various database platforms
• Experience collaborating with cross-functional teams to translate business requirements into technical specifications and data mappings.

About Our Company
Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm’s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You’ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.