At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Careers That Change LivesWe’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. We are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As a company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people in our teams.The Senior Manager, GCC Operations is a great opportunity to join us in our mission to improve health and access to healthcare.A day in the lifeThe GCC Operations Manager will play a crucial role in supporting and implementing overall GCC policies, data upkeep, culture building activities, site-level local initiatives and various governance processes for the Diabetes, MiniMed center in Pune.The role will be responsible for providing support to GCC strategy, data and governance support to management, ensuring smooth upkeep of site and inculcating the best-in-class culture. The GCC operations Manager will contribute to the overall success of the organization by effectively managing various operations activities and fostering a positive work environment.This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.
Roles And Responsibilities
- Be a strategic partner and an advisor on key actions to the extended leadership team in Minimed India
- Collaborate with Site Leader, Human Resources, Talent Acquisition, Finance and Operations teams to generate insights for betterment of site operationally.
- Promote a positive work culture and act as site champion for Minimed India
- Support the organization from Business Continuity and Disaster Planning perspective for overall site and individual business units being supported from site
- Support and help local site for security and policy perspective along with site leader and other management teams
- Support site from data collection, data analysis and insights generation across various streams in Employees, Finance, HR, Operations, Facilities.
- Drive continuous improvement and build operational efficiency across various department in Minimed India.
- Support local compliances like Return to Office, overall training compliance at GCC level and global/govt related compliance like various Tax/Finance, Building, Municipal regulations.
- Generate GCC reports, metrics, and analytics to support management decision-making.
- Support GCC teams from local management and guidance perspective who do not have local leaders and directly report to HQ or Regions.
- Be the voice of GCC Minimed at various external and industry forums like Nasscom etc.
Minimum Requirements:
- Bachelor’s Degree is a minimum requirement for this role.
- Minimum 5 years of relevant experience and 15 years of people management experience
Your Profile:
- Proven experience in a GCC operations role, preferably in India, with experience working in highly matrixed organization.
- Graduate from reputed college and Post Graduate in Business Administration (desirable)
- High empathy and highly collaborative approach
- Sound knowledge of GCC operations areas, regulations, and statutory requirements.
- Familiarity with GCC best practices, policies, and procedures and nuances of developing local culture aligned with HQ ethics.
- Strong interpersonal and communication skills, with the ability to build relationships at all levels of the organization.
- Excellent problem-solving and decision-making abilities.
- Attention to detail, confidentiality, and a commitment to accuracy.
- Ability to work independently and as part of a team in a fast-paced environment.
Physical Requirements
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.
About Medtronic
Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health, and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to beHelp us shape the future.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here
