Job Description :
Job Title: Senior Analyst, Product & Supply Master Data Management
About us: With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
About the Function: Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.
Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.
About the team: (TE)
About the role:
Context / Scope
Global Diageo Business Services (GDBS) is a global multifunctional shared service entity that processes DIAGEO-wide transactions across various world regions. Processes in scope are: Order to Cash (OTC), Source to Pay (STP) and Record to Report (RTR) and Data Services (MDM).
Diageo also has Captive Centers that support service provision in Global markets. GDBS is a multicultural, multi-language and matrixed environment.
A program is underway to establish a Captive Service Centre in Bangalore to service global markets.
The Data Service Stream in GDBS provides master data services which inclusive of data compliance and maintenance activities for GDBS served countries. This is being realized in cross-market and end-to-end functional responsibilities with the aim to continue the great steps forward that have been achieved in FY16 by the Data community.
The Data Service stream underpins and enables the proper operation of the business processes by ensuring timely, accurate, compliant, and relevant master data maintenance – processes being STP, OTC, RTR, ETEC, HRO, Supply chain. Master data maintenance in scope for the team are: Vendor, Customer, Finance, Commercial, Employee and Product & Supply master data.
The Master Data Services supporting & serves multiple markets / countries across the globe Diageo operating business.
Dimensions
The role is responsible for a specific area of Master Data maintenance across GDBS served markets.
Market Complexity
The role would entail responsibility for the step change, standardization, and process harmonization of Master Data maintenance across GDBS served countries.
Role Responsibilities:
Purpose of Role
The purpose of this role is to execute the creation and amendment of Product and Supply Master Data in SAP for relevant markets within the agreed lead-times, and while maintaining business compliance. The role will also involve some business reporting.
Diageo Capabilities
Be authentic – Maintain great relationships with internal stakeholders and communicate in the right way. Stand for process quality and compliance.
Find solutions – The role involves processing critical data requests under significant time pressure to agreed timelines. The candidate should be pro-active and highlight opportunities to improve processes where possible.
Consistently deliver great performance – The role holder must be a self-starter and have strong prioritisation skills, staying focused on what business outcomes need to be delivered. They must demonstrate brilliant execution in all aspects of the role. Attention to detail, rigour and structure is essential.
Manage People for Success– The role involves dealing with a large number of requests from various teams. The candidate should be able to work with competing demands from different stakeholders.
Top 3-5 Accountabilities
Data Maintenance
Create, maintain Master Data based on authorised business requests, according to the relevant policies and procedures
Review Master Data Quality to ensure data is accurate and complete.
Work with the Data & Information Governance team to ensure Diageo best practise for data quality is implemented.
Achieve individual goals including daily task, turnaround time, accuracy, and knowledge in the business process.
Procuring approval for exception requests such as DUTY, TAX, etc.,
e2e Knowledge in Product & supply along with planning scope
Perform testing in SAP test environment on any new technical change in system
e2e ownership on the controls specified to the tasks
Backup for Junior Manager
Operational Reporting
Process Improvement
Experience / skills required:
Essential
Fluency in English
1-3 years’ relevant work experience Product & supply master domain
Working knowledge on PLM/SAP application
Working knowledge on Product & supply master tools such as PLM/SAP, APO & any other Master data maintenance systems
Understanding of Product master SLA’s, Generating required reports, and review with stake holders
Excellent in working on MS office application
Should have adequate knowledge about process improvements tools and technologies (like MDS, etc.,)
Attention to Detail/Accuracy - Demonstrates sound commitment to importance of “Right First Time” principle through ensuring own work is 99% error free
Basic Knowledge to navigate the ticketing portal and more specific to Material Master domain
SAP knowledge for Material master including planning scope
Review of supporting documents related to maintenance activity
Perform Material master Creation/Amendment/Deletion in SAP
Update and maintain critical information (such as DUTY, TAX, etc.,)
Publishing report on monthly basis to Governance/market & management
Query handling by coordinating with market data-coordinator, Data governance or relevant stake holder across various region(s)
Ability to work quickly and accurately under pressure
Pro-active approach
Excellent understanding of data management disciplines and their business benefits
Highly energetic / self-motivated person
Efficient of addressing the root cause of the issue for all escalation from market
Backup for Junior Manager
Desirable:
Demonstrated energy and drive to make a difference in the data role.
Prior business experience preferable
Strong communication skills, able to explain processes or reasons clearly and concisely for data request rejection
Knowledge of SAP would be an advantage
Very Good presentation skills to Data governance/key stakeholders
Barriers to Success in Role (Optional)
Lack of rigour and attention to detail, or an ability to work at pace.
Lack of communication skills or ability to build good professional relationships.
Inability to work with a broad set of stakeholders functionally and culturally.
Lack of English fluency
Inability to work assertively and proactively
Not a team player
Inability to drive for resolution
Insufficiently open minded
Flexible Working Options
Additional Requirements (Based on process)
Basic Knowledge about e2e supply chain function
Understand the strategy about Logistics/Move process
Understanding of Transport Management working methodology across Material, Customer & Vendor domains
Knowledge on Create/Maintain of Hubs, Customer Locations, Docks, Carriers & Tariff
Ability to troubleshoot the uploading issues within Transport management system
Validation of existing and any new Brand in system on the products
Supports to business on handling additional Product & supply scope of activities (tax code update, stock valuation, obsoletion, etc.)
Knowledge in MS access database is key
Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.
Rewards & Benefits Statement: (TE)
Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.
Feel inspired? Then this may be the opportunity for you.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Worker Type :
Regular
Primary Location:
Bangalore Karle Town SEZ
Additional Locations :
Job Posting Start Date :
2025-07-07
