Salesforce Administrator

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Location:

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About the role:

• Salesforce Administrator with over 5 years of experience managing and optimizing Salesforce environments to support business operations, sales processes, and customer engagement.
• Proven track record in user management, workflow automation, data integrity, and system customization to drive organizational efficiency.
• Adept at collaborating with cross-functional teams to translate business requirements into scalable Salesforce solutions.
• Skilled in leveraging tools such as CPQ, SFDC, DataLoader, and SFDMU, with strong command of SOQL and reporting dashboards to ensure data accuracy and performance insights.
• Experienced in maintaining system security, managing Data Extensions, and supporting integrations across the Salesforce ecosystem.

Technical Skills:

• CRM & Platform Tools:

  Salesforce CRM, Salesforce CPQ, Salesforce Marketing Cloud, SFDC, Partner Portal (Digital Experience);

• Automation & Process Building:

  Flow Builder, Journey Builder, Automation Studio, Email-to-Case, Queues & Assignment Rules;

• Data Management & Integration:

  SFDMU (SFDX Data Move Utility), DataLoader, Talend Open Studio, Data Extensions, SOQL, SQL Queries;

• Scripting & Customization:

  AMPscript, SSJS (Server-Side JavaScript), HTML, CSS;

• Web & Content Tools:

  Content Builder, Web Studio, Cloud Pages;

• Integrations & Tools:

  DocuSign, Slack, SAP, HubSpot.

Roles and Responsibilities:

• Designed and implemented the project database;
• Configured a new Salesforce instance according to business requirements;
• Set up security and access controls, including profiles, roles, OWD, sharing rules, and groups;
• Managed data quality through validation rules, Sales Path configuration, matching rules, and duplicate rules;
• Configured the existing Partner Portal (Digital Experience);
• Implemented Service Cloud functionality for tracking IT support issues and equipment requests;
• Configured Email-to-Case functionality;
• Created queues and assignment rules;
• Performed initial data upload from Salesforce to Salesforce using Talend;
• Prepared data migration plans, including field mapping and migration sequencing;
• Developed reports and dashboards based on client requirements;
• Automated processes using Flow Builder;
• Created custom record types;
• Integrated Slack with Salesforce;
• Designed business processes according to client requirements;
• Participated in regular conference calls with clients and demonstrated system functionality;
• Delivered solutions, provided customer support, and conducted training sessions;
• Maintained project documentation and guided the customer team.

Why You’ll Love Working With Us:

• You’ll build automation that makes important processes faster, easier, and more secure.
• Collaborate with different teams to create solutions that really help the business.
• Keep learning new skills and grow your career in a supportive environment.
• Take ownership of key projects that improve security and compliance.
• Enjoy a flexible, hybrid work environment that values your ideas and effort.
• Health Insurance, EPFs