Product Manager

About Responsive

Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee experiences. Nearly 2,000 customers have standardized on Responsive to respond to RFPs, RFIs, DDQs, ESGs, security questionnaires, ad hoc information requests and more. Responsive is headquartered in Portland, OR, with additional offices in Kansas City, MO and Coimbatore, India. Learn more at responsive.io.

About the Role

We are looking for a talented and experienced Product Manager to join our dynamic team. The Product Manager will play a pivotal role in shaping the future of our core “Strategic Response Management (SRM)” offering, with a particular emphasis on leveraging AI technology. This individual will be responsible for driving product strategy, defining product roadmap, and overseeing the successful execution of product initiatives. Candidates who are passionate about AI and eager to incorporate AI-driven solutions into B2B SaaS products are highly encouraged to apply.

Essential Responsibilities

Product Planning and Execution

• Work closely with product leaders to build and implement product strategy and roadmap
• Develop and maintain prioritization frameworks to make data-driven decisions about feature development
• Maintain and groom product backlog ensuring alignment with strategic objectives

Product Development & Execution

• Lead end-to-end feature development from ideation through release, including breaking down complex features into technical requirements, epics, and user stories
• Create and manage release plans with clear scope and acceptance criteria, while coordinating cross-functionally with engineering, QA, and deployment teams
• Drive technical collaboration with engineering teams to ensure feasibility, define dependencies, and maintain high-quality execution standards

Customer Focus & Innovation

• Act as the voice of the customer by gathering insights from research, feedback, and data to drive product decisions
• Leverage AI to enhance product intelligence, automate decision-making, and drive innovation
• Foster a culture of innovation by identifying emerging technologies and continuously improving product offerings

Cross-functional Leadership

• Partner with sales, marketing, and customer success to ensure effective product launches and adoption
• Drive internal alignment by effectively communicating roadmap, and feature benefits across the organization
• Create and maintain product documentation for internal stakeholders

Performance & Outcome Management

• Define and monitor product KPIs including user engagement metrics, feature adoption rates, and business impact measures to drive data-informed decisions
• Establish and maintain feedback loops through user analytics, customer insights, and post-release monitoring to continuously optimize product performance

Education

• Bachelor’s degree in Computer Science, Engineering or related field. MBA is a plus

Experience

• Minimum 3 years of product management experience in software or technology products.
• Proven track record of managing the end-to-end product lifecycle for B2B SaaS products.
• Strong understanding of Agile development methodologies and best practices.
• Technical background or hands-on experience in software development is a plus.
• Experience with AI-driven products or technologies is an added advantage.
• Experience in the domain of Request for Proposal, Security software like VRM(Vendor Risk Management) and GRC (Governance, Risk, and Compliance) will be a plus.

Knowledge, Ability & Skills

• Strategic thinking Product Manager with a passion for innovation, problem-solving, and delivering customer-centric solutions. Strong analytical skills with the ability to gather, interpret, and leverage data to drive product decisions.
• Proven expertise in leading cross-functional teams and collaborating across disciplines.
• Experience as a Product Owner (PO), driving the design, development, and timely launch of high-quality features with strong user adoption.
• Excellent communication and collaboration skills, with the ability to work effectively across multiple departments, senior stakeholders, and global teams (US, India).