2 years

0 Lacs

Posted:6 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Contractual

Job Description

Job Summary

We are seeking a detail-oriented and proactive

Process Associate

to join our dynamic team. In this role, you will be responsible for executing core business operations including data entry, document verification, transaction processing, and query resolution. The ideal candidate is a fast learner, comfortable working in a process-driven environment, and committed to meeting performance benchmarks such as accuracy, quality, and timeliness.

Key Responsibilities

  • Accurately perform day-to-day tasks such as data entry, documentation, verification, and transaction processing in line with defined Standard Operating Procedures (SOPs).
  • Maintain and update logs, reports, and process records with a high degree of accuracy.
  • Identify and escalate discrepancies, errors, or potential process issues to supervisors promptly.
  • Coordinate with internal teams, external clients, or vendors to resolve process-related queries.
  • Consistently meet or exceed established productivity, quality, and turnaround time targets.
  • Ensure adherence to compliance, confidentiality, and data protection protocols.
  • Participate in training sessions and contribute ideas for process improvement and efficiency.

Required

Qualifications

  • Bachelor's degree in Commerce, Business Administration, or a related field.
  • 0–2 years of relevant work experience (fresh graduates welcome to apply).
  • Proficient in MS Office applications (Excel, Word, Outlook).
  • Excellent attention to detail, time management, and data accuracy.
  • Good verbal and written communication skills.

Preferred (Not Mandatory)

  • Experience using ERP/CRM systems (SAP, Oracle, Salesforce).
  • Familiarity with industry-specific software or workflow tools.

Work Environment

  • Location: Office-based or hybrid depending on the team/role.
  • Work Schedule: May require flexible shifts, including evenings or weekends based on project or client location/time zone.

Why Join Us?

  • A collaborative and supportive work culture
  • Learning and development opportunities
  • Clear growth path and career progression
  • Competitive salary and performance-based benefits
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