Skill required:
NA - Business Transformation
Designation:
Business Transformation Senior Manager
Qualifications:
Any Graduation/Master of Business Administration
Years of Experience:
16 to 25 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com. In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. Accenture’s Business Transformation team drives Digital & Process transformation, leveraging technology and domain-led innovative solutions to achieve significant business outcomes for our clients. We focus on powering Intelligent Operations by combining data, technology, people, and intelligence to enable decision-making, drive agility, and unlock business outcomes at speed and scale. Our team is expanding rapidly, integrating new solutions and emerging technologies. We are seeking dynamic leaders who can think outside the box and seamlessly collaborate with cross-functional teams.
What are we looking for?
- In-depth expertise in Order to Cash business, including order management, credit and collections, invoicing, cash application, dispute resolution, and revenue recognition
- Strong understanding of the upstream and downstream processes from Sales initiation to Order validation & delivery thereafter, with a particular focus on B2B processes
- Strong ERP functional skills with a profound understanding of SAP/Oracle (SD/AR modules) to adapt processes for efficient functioning and avoid bolt-on automations within OTC
- Strong experience in Design Thinking and customer journey mapping tools/frameworks; proven track record of running programs on data mining and persona mapping to develop end-to-end problem-solving plans for OTC
- Ability to identify automation/improvement opportunities and create comprehensive automation/transformation roadmaps specific to OTC
- Well-versed with industry-proven technologies & leading tools, automation, AI, and Analytics; proven track record of implementing digital solutions within OTC
- Understanding of BPaaS, New Age disruptive technologies (Blockchain, IoT) and their applicability in OTC business processes
- Strong consulting mindset on challenging the current norm and leveraging ever-changing technology solutions to drive OTC excellence
- Proven track record of delivering large-scale, end-to-end Process Transformation projects for global clients, with a significant focus on OTC
- Ability to hold conversations with CXO / CXO-1, lead solution defense, and manage ambiguous client situations effectively
- Excellent communication skills, result-oriented, self-driven person with a high energy level, analytical and structured, with extensive experience in managing a high-performance team and delivering large-scale transformation projects
- Ability to drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical OTC business processes
- Strong people management skills Roles and Responsibilities:
- Spearhead end-to-end Finance & Accounting transformation initiatives specifically focused on the Order to Cash process, including order management, credit management, invoicing, accounts receivable, collections, and cash application.
- Act as a thought leader and evangelist for OTC transformation solutions for clients retained and outsourced organizations, demonstrating deep expertise in best practices and emerging trends
- Create customer-engaging solutions focusing on end-to-end OTC transformation, resulting in “Future Ready” Operations that optimize cash flow, reduce DSO, and enhance customer experience
- Maintain a strong pipeline of OTC-focused proposals by enhancing stakeholder experience and consistently delivering tangible business outcomes
- Accelerate the journey to digital, data-driven, intelligent OTC operations by integrating innovative digital technologies (e.g., RPA, AI/ML, process mining), advanced analytics, and industry expertise
- Draw data and insights from client engagements, industry benchmarks, and OTC process expertise to identify transformation opportunities and build compelling business cases
- Engage with client senior leadership on OTC Transformation Roadmap creation, Target Operating Model design, and optimizing tactical value within the OTC domain
- Anchor RFP responses and support detailed solution run-throughs during the sales cycle for OTC-specific engagements
- Advise clients on leveraging automation (RPA, AI/ML) as a strategic enabler within OTC, including ecosystem design, governance models, RACI matrix, and integration with BPM platforms
- Undertake due-diligence processes and act as a trusted advisor to internal and external stakeholders on building an ecosystem of data mining and transformation specifically for OTC processes
- Drive Work Orchestration within OTC through Intelligent Finance, Flexible Operating Models, and Automated & Agile Workforce
- Evangelize solutions in OTC, collaborating with cross-functional teams within Accenture s digital ecosystem and partners, bringing them to life through demos and innovati
- Possess a strong understanding of commercial structures for transformation proposals and their impact on P&L, specifically within the context of OTC value creation, Any Graduation,Master of Business Administration
