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1.0 - 4.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Requirements Job Requirements Role/Job Title - Banker-Customer Experience Business - Retail Banking Function/ Department: 'Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell. Deliver business target assigned as per performance score card. Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints. Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - MBA preferred Experience Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities

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6.0 years

0 Lacs

Jamshedpur, Jharkhand, India

On-site

Job Requirements Job Requirements Role/Job Title - Bank Authorizer Business - Retail Banking Function/ Department: Branch Banking Place of work: PAN India Job Purpose The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.. Roles & Responsibilities Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell Deliver business target assigned as per performance score card Giving the client need based product solutions and in the process aligning client requirements with business specifics. Assessing customer propensity and ensuring higher product penetration per relationship. Referencing for more business from existing customers. Responsible for creating a customer-focused approach for quick resolution of all queries and complaints Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc. Assist in closure of all observations on audit report. Client relationship management and customer services related to retail banking operations Secondary Responsibilities Perform audit and ensure compliance to internal and external regulations and guidelines Provide best in-class customer service to become their banking partner of choice Key Success Metrics CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card. Qualifications Graduate - Any discipline Post Graduate - Any discipline Experience Minimum Number of Years - 6+ years of relevant experience in Banking or allied Business Industry - BFSI Functional Area - Retail Liabilities

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5.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job description: Job Description Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ͏ Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No. Performance Parameter Measure 1.Continuous Integration, Deployment & Monitoring100% error free on boarding & implementation2.CSATManage service tools Troubleshoot queries Customer experience3.Capability Building & Team Management% trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: DevOps-Terraform . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job Description Vice President, Production Services Application Support I At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about. We’re seeking a future team member for the role of Vice President, Production Services Application Support I to join our AI- Hub team. This role is located in CHENNAI, TN - Hybrid In this role, you’ll make an impact in the following ways: Resolve and triage any issues related to critical applications, servers, networks, and overall health of the application. Maintain the operational stability and integrity BNY’s AI Hub platform which is leveraged by other LOB’s Build and maintain standard procedures to troubleshoot and resolve events. Work with Ai Hub engineers to reduce mean time to resolution and enhance delivery of the service. They must maintain communication with the vendors and the team to ensure they remain updated on any issues in their domains. Regularly interact with the Internal customers and support teams. Treat the stakeholders with diplomacy and politeness. They must handle both the non-technical and technical requirements for the users. To be successful in this role, we’re seeking the following: Bachelor’s degree in information technology or computer science and/or equivalent work experience in similar fields. 10+ years of experience in technology support areas. Including Java, Phyton, Network, Windows, Unix performing hands-on IT Infrastructure & Application troubleshooting. Proficiency in SQL and Splunk queries to understand logs and build dashboards. Understanding of AI & ML, Agents, Models and core technology on how AI systems learn and make decisions Understanding of Microsoft Azure and GCP ( Google Cloud Platform) Background and experience working in an enterprise environment with ITIL Service Management disciplines, inclusive of Request, Incident, Problem and Change processes. Self-motivated, with key strengths in initiative, dependability, and teamwork. At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits And Rewards BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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0 years

0 Lacs

Greater Kolkata Area

On-site

Job description: Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ͏ Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ͏ Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ͏ Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Order Management(Comms) . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

0 Lacs

Goa

On-site

General Responsibilities: Ø Assist with mise-en-place for his station/section. Ø Ensure has acknowledged handovers from previous shifts. Ø Maintains the orderliness and cleanliness of the work stations, buffet area, etc. Ø Possesses good product knowledge including types of rooms, resorts facilities, restaurant operational hours, special functions and events held at the resort. Ø Follows immaculate grooming standards in line with the resort’s grooming policy. Ø Should be well versed of the departmental BRISOP (Brand Rosetta Integrated Standard Operating Procedures) Specific Responsibilities: Ø Prepare dishes for the restaurant and banqueting and assist his superiors to check on the presentation and replenishment whenever required. Ø Assist in breaking down and setting up the various cooking stations. Ø Work following the daily production schedule. Ø Assist with receiving and storage of perishables and dry ingredients. Ø Follows HACCP standards and maintains personal hygiene. Ø Actively pursuing cost-saving measures without affecting the quality of food. Ø Work in line with business needs and carries out any reasonable duties as instructed by Chef-de-Partie. Ø Responsible for achieving a score of 90% in RENARD audit for Food Production operations and take necessary action for the shortcomings for standard compliance. Ø Attends and participates in daily briefings and other departmental meetings as per schedule. Ø Attends and participates in training sessions as per the departmental training scheduled. Ø Carry out any reasonable duties as instructed by the Sous Chef.

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5.0 - 8.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job description: Job Description Role Purpose The purpose of this role is to interpret data and turn into information (reports, dashboards, interactive visualizations etc) which can offer ways to improve a business, thus affecting business decisions. ͏ Do 1. Managing the technical scope of the project in line with the requirements at all stages a. Gather information from various sources (data warehouses, database, data integration and modelling) and interpret patterns and trends b. Develop record management process and policies c. Build and maintain relationships at all levels within the client base and understand their requirements. d. Providing sales data, proposals, data insights and account reviews to the client base e. Identify areas to increase efficiency and automation of processes f. Set up and maintain automated data processes g. Identify, evaluate and implement external services and tools to support data validation and cleansing. h. Produce and track key performance indicators 2. Analyze the data sets and provide adequate information a. Liaise with internal and external clients to fully understand data content b. Design and carry out surveys and analyze survey data as per the customer requirement c. Analyze and interpret complex data sets relating to customer’s business and prepare reports for internal and external audiences using business analytics reporting tools d. Create data dashboards, graphs and visualization to showcase business performance and also provide sector and competitor benchmarking e. Mine and analyze large datasets, draw valid inferences and present them successfully to management using a reporting tool f. Develop predictive models and share insights with the clients as per their requirement ͏ Deliver NoPerformance ParameterMeasure1.Analyses data sets and provide relevant information to the clientNo. Of automation done, On-Time Delivery, CSAT score, Zero customer escalation, data accuracy ͏ ͏ Mandatory Skills: Python for Insights . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10.0 - 14.0 years

0 Lacs

Gurgaon

On-site

Skill required: NA - Business Transformation Designation: Business Transformation Assoc Manager Qualifications: Any Graduation/Master of Business Administration Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Accenture’s Business Transformation team drives Digital & Process transformation, leveraging technology and domain-led innovative solutions to achieve significant business outcomes for our clients. We focus on powering Intelligent Operations by combining data, technology, people, and intelligence to enable decision-making, drive agility, and unlock business outcomes at speed and scale. Our team is expanding rapidly, integrating new solutions and emerging technologies. We are seeking dynamic leaders who can think outside the box and seamlessly collaborate with cross-functional teams. In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. What are we looking for? • In-depth expertise in Order to Cash business, including order management, credit and collections, invoicing, cash application, dispute resolution, and revenue recognition • Strong understanding of the upstream and downstream processes from Sales initiation to Order validation & delivery thereafter, with a particular focus on B2B processes • Strong ERP functional skills with a profound understanding of SAP/Oracle (SD/AR modules) to adapt processes for efficient functioning and avoid bolt-on automations within OTC • Strong experience in Design Thinking and customer journey mapping tools/frameworks; proven track record of running programs on data mining and persona mapping to develop end-to-end problem-solving plans for OTC • Ability to identify automation/improvement opportunities and create comprehensive automation/transformation roadmaps specific to OTC • Well-versed with industry-proven technologies & leading tools, automation, AI, and Analytics; proven track record of implementing digital solutions within OTC • Understanding of BPaaS, New Age disruptive technologies (Blockchain, IoT) and their applicability in OTC business processes • Strong consulting mindset on challenging the current norm and leveraging ever-changing technology solutions to drive OTC excellence • Proven track record of delivering large-scale, end-to-end Process Transformation projects for global clients, with a significant focus on OTC • Ability to hold conversations with CXO / CXO-1, lead solution defense, and manage ambiguous client situations effectively • Excellent communication skills, result-oriented, self-driven person with a high energy level, analytical and structured, with extensive experience in managing a high-performance team and delivering large-scale transformation projects • Ability to drive rigorous metrics related to the Balance Score Card to evaluate performance and drive reduction in variability/defects in critical OTC business processes • Strong people management skills Roles and Responsibilities: • Lead Order to Cash (OTC) Transformation: Spearhead end-to-end Finance & Accounting transformation initiatives specifically focused on the Order to Cash process, including order management, credit management, invoicing, accounts receivable, collections, and cash application • Evangelize OTC Solutions: Act as a thought leader and evangelist for OTC transformation solutions for clients retained and outsourced organizations, demonstrating deep expertise in best practices and emerging trends • Strategic Solution Design: Create customer-engaging solutions focusing on end-to-end OTC transformation, resulting in “Future Ready” Operations that optimize cash flow, reduce DSO, and enhance customer experience • Pipeline Management: Maintain a strong pipeline of OTC-focused proposals by enhancing stakeholder experience and consistently delivering tangible business outcomes • Digital Acceleration: Accelerate the journey to digital, data-driven, intelligent OTC operations by integrating innovative digital technologies (e.g., RPA, AI/ML, process mining), advanced analytics, and industry expertise • Data & Insights: Draw data and insights from client engagements, industry benchmarks, and OTC process expertise to identify transformation opportunities and build compelling business cases • Senior Leadership Engagement: Engage with client senior leadership on OTC Transformation Roadmap creation, Target Operating Model design, and optimizing tactical value within the OTC domain • RFP & Solution Defense: Anchor RFP responses and support detailed solution run-throughs during the sales cycle for OTC-specific engagements • Automation & AI Integration: Advise clients on leveraging automation (RPA, AI/ML) as a strategic enabler within OTC, including ecosystem design, governance models, RACI matrix, and integration with BPM platforms • Due Diligence & Advisory: Undertake due-diligence processes and act as a trusted advisor to internal and external stakeholders on building an ecosystem of data mining and transformation specifically for OTC processes • Work Orchestration: Drive Work Orchestration within OTC through Intelligent Finance, Flexible Operating Models, and Automated & Agile Workforce • Innovation & Demos: Evangelize solutions in OTC, collaborating with cross-functional teams within Accenture s digital ecosystem and partners, bringing them to life through demos and innovation labs • Commercial Acumen: Possess a strong understanding of commercial structures for transformation proposals and their impact on P&L, specifically within the context of OTC value creation Any Graduation,Master of Business Administration

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5.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: COBOL . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: COBOL . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8.0 - 10.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Responsibilities Job Summary: The Commodity Buyer will be responsible for the strategy and execution of his/her commodity to meet corporate goals in supply base management, cost reduction, supplier reduction, and quality improvement and part consolidation. One of the primary responsibilities of this position is to develop and implement cost reduction opportunities and building a strategic supply base. Strong emphasis will be on meeting metrics, implementing cost reduction strategies while coordinating business relationships and agreements with major suppliers. The Commodity Buyer will create the supply base strategy and coordinate efforts with the program buyer to ensure supply base strategy is being followed. In general, the Commodity buyer will manage his/her commodities from 90 days after SOP through end of life while also managing the overall supply base strategy in addition to the responsibilities listed above. This position will report to the purchasing manager. Duties And Responsibilities Executes negotiation of commodities; works independently with minimal supervision, exercising discretion, judgment, and professionalism in all tasks. Develop and maintain relationships with suppliers through regular communication, performance reviews, onsite visits. Lead and resolve commercial issues with the supply base. Work proactively to solicit ongoing coordination and cooperation in driving cost down, while managing commodity deck P&L. Helps to manage supplier score cards. Maintains supplier purchase orders and NDA(Non Disclosure Agreement). Close coordination with various departments and Department Managers and Supervisors as required. Understands Supplier Market situation and forecasts the impact to the supply chain. Ensures prompt conflict resolution between vendors and the Company, working with the team both internally and externally. Mandates year over year supplier savings and business link for any business new awarded. Ensures NDA / contracts with the suppliers towards protect company interests. Participates in continuous improvement activities that may include developing program to improve supplier performance. Qualifications Education & Experience: Education: Bachelor’s degree in Engineering, supply chain, or related field or applicable industry experience to substitute. Skilled in negotiations, supplier selection and the development, approval and control of purchases in a decentralized environment. Strategic purchasing experience as it relates to supplier relations, sourcing and contract management. Essential Skills Qualifications: five plus years automotive commodity purchasing experience. Proven negotiation skills, with implemented cost savings. Work location: Chennai. Working knowledge/experience in machining, stamping, or casting is a plus. SAP knowledge a plus. Excellent verbal and written communications skills. Ability to handle multiple projects simultaneously. Self-driven, positive can-do mentality. Seizes opportunities and is not fearful of jumping into challenging situations. Deals with ambiguity and can shift gears comfortably, easily able to cope with change. Customer focused. Ability to make decisions in a timely manner, sometimes without complete information or under tight deadlines. Key Words Exposure to Injection moulding parts ( FBP/PBP), Bumper, Spoiler, Roof Rail, Exterior Claddings, Mud Guard, Cowl Grills, ABC Pillars, Chrome/Painted Parts Experience 8 to 10 Years In OEM and Tier 1 Automotive

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2.0 - 4.0 years

3 - 8 Lacs

Gurgaon

On-site

Student Success Manager Indigo Research is dedicated to transforming the education landscape by pairing high school students with research mentors to complete and publish research projects. We aim to deliver transformative educational experiences and cultivate the next generation of scholars. The Student Success Manager (SSM) is critical to our mission, as they are responsible for the successful student experience. The key focus of a SSM is to oversee the student's progress and experience at Indigo and to communicate effectively to maintain trust and strong collaboration, helping students effectively manage different priorities and tasks to stay on the agreed schedule and achieve desired goals. SSMs are highly organized and skilled employees in project management who understand the needs of different stakeholders and keep the internal team on track to achieve desired student outcomes. They display business acumen and safeguard the students’ and Indigo’s investment throughout the student journey. Key Responsibilities Customer relationship management Ensure stellar experiences for all students, including VIPs, high potential students, and those referred to us by partnership organizations. Continuously audit student progress and identify any roadblocks or areas of improvement and resolve them in a timely manner. Proactively communicate with students, parents and team members to check in, update on progress, and support students to stay on schedule with milestones and ensure client satisfaction. Engage in conflict resolution to mitigate and eliminate complaints. Contribute to the company’s revenue by proactively retaining clients, facilitating additional purchase of services (upsells) or referrals from current clients. Internal Coordination Closely monitor student and tutor/mentor performance to ensure outcomes. Communicate and work with individual mentors to ensure a positive mentoring relationship and alignment with goals. Advocate on behalf of the client by sharing student/family’s feedback with the wider team when applicable and proactively and preemptively align on action needed for issue resolution and ensure successful issue resolution. Operations and ongoing improvement Monitor and report on student progress and strategically intervene as necessary for the benefit of the student. Stay up to date with and contribute to a repository of resources and knowledge base. Identify and highlight opportunities for service improvement and assist in the implementation of the same to ensure present and future needs of clients are met. Qualifications & Skills Qualifications 2-4 years working experience in education/mentoring/coaching/youth development Proficiency in Microsoft Office Suite, Google Suite Knowledge of college admissions and international education systems Skills Analytical: Able to analyse patterns, predict roadblocks and identify gaps in service or lack of progress. Problem solving & resilience: Works well under pressure, demonstrates a positive outlook in times of uncertainty, recognises when to ask for support, continues to perform effectively in stressful and ambiguous circumstances, does not become defensive or irritated when times are tough, open to feedback Professionalism & customer service attitude: Acts professionally in situations that arouse strong personal or emotional reactions, for example in escalation scenarios, handles customer complaints and criticism constructively by listening, ability to show patience and empathy in all situations, a services mindset showing genuine care and the desire to help others, a willingness to go above and beyond Communication & interpersonal skills: Commands attention and brings leadership to client meetings, helps people feel at ease, extensive experience in customer relationship management, advanced English proficiency (verbal & written). Negotiation skills & adaptability: Builds rapport and trust, de-escalation and conflict resolution skills, high cultural awareness and adaptability to efficiently manage the different dynamics of customers and stakeholders from diverse backgrounds Teamwork & collaboration: Highly organized and exhibit effective time management, result-oriented with a can-do attitude, exhibit a positive attitude and a growth mindset in the workplace What Success Looks Like Meeting NPS score and NPS response rate targets Identifying additional opportunities for student both locally and globally Appropriate issue handling and escalation, taking feedback and initiating change / improvements to service delivery where necessary Establishing trust and rapport with families quickly and effectively Creating a successful transfer of the relationship from Indigo sales team Being the first point of contact for any family inquiries, complaints or concerns Providing proactive updates to the families, reducing the need for their follow-up Ensuring timely student progress and tailoring and/or restructuring each student’s program to their benefit Utilization of purchased support packages Continued progression of milestone targets and goals Strategic intervention to correct an off track student

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0 years

3 - 5 Lacs

Sonipat

On-site

TECHNICAL/MANAGERIAL SKILLS ➢ 5 s implementation ➢ Kaizen ➢ 7 quality control tools ➢ Six sigma ➢ Customer complaint handling ➢ CAPA ➢ 8 D ➢ ISO9001:2015 ➢ IATF-16949 : 2016 ➢ IATF core tools ➢ Lean management system ➢ Total productive maintenance. ➢ GD& T symbol – drawing reading ➢ MS word , Excel , power point , E-mail INSTRUMENTS USES :- ➢ Digital Vernier Caliper ➢ Micrometre ➢ Height gauge ➢ Profile projector ➢ Hardness tester ➢ Depth gauge Handling Quality Department – Blue collar team and provide them training on daily basis for enhance their skill to overcome rejection , customer complaint, all Quality related issue and guide them inspect part as per sampling plan and control plan in dock audit area. ➢ Responsible for blue collar skill level eluatuion and given them training on regular basis . ➢ Prepare PPAP sample and PPAP documents submitted to EDD department as per plan. ➢ Responsible for red bin analysis through quality control tools with various departments CFT team to avoid customer complaint and maintain rejection target. ➢ Manage and control all quality management activities according to identified quality assurance standards, internal procedures, customer specifications, and contract requirements. ➢ Responsible for maintaining rejection, production , FTR Target and zero customer complaint internal & external. ➢ Prepare daily MIS analysis data report . And daily material hold report at quality dock CS1 area with counter measure (6w2h) record all responsible department and inform to all related HOD through mail. ➢ Responsible for every order confirmation ( QST,MST,RST ) in SAP system and prepare dock audit report every part shift wise . ➢ Participate in Daily Gemba walk on cell as per schedule Lean management an maintained shop floor as per lean management requirements. ➢ Maintained daily CMM record as per part schedule and calibration records of instruments and gauges with (IQC department engineer). ➢ Prepare PDIR report as per invoice material on daily basis and hand over to eb4 department and customer. ➢ Participate in daily TPM activities with all senior of various departments . ➢ Prepare layout inspection report as per schedule , product and process audit report. ➢ Handling Quality related internal complaints from EB4 department with action plan and target date. And responsible for EB4 return material for re inspection process and reprinting. ➢ Responsible for implementation of lean management on shop floor with the help of other departments and maintain lean audit score as per Target . ➢ Participate in internal weekly kaizen meting and best kaizen which are done from other departments rewards from HOD implementation in our working area and encourage quality blue collar team suggest one kaizen in one week. ➢ Prepare process validation record as per schedule. ➢ Participate in daily shift wise training that organized by various departments Job Type: Permanent Pay: ₹25,000.00 - ₹45,000.00 per month Benefits: Provident Fund

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5.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: COBOL . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Job description: Job Description Role Purpose The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes ͏ Do Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer’s requirement Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly Define & manage the IT infrastructure as per the requirement of the supported software code Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain — from planning, coding and building, to testing, to staging, to release, configuration and monitoring Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions Ensure on boarding application configuration from planning to release stage Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained ͏ Provide customer support/ service on the DevOps tools Timely support internal & external customers escalations on multiple platforms Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved Provide knowledge transfer, sharing best practices with the team and motivate ͏ Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation ͏ Deliver No. Performance Parameter Measure 1.Continuous Integration, Deployment & Monitoring100% error free on boarding & implementation2.CSATManage service tools Troubleshoot queries Customer experience3.Capability Building & Team Management% trained on new age skills, Team attrition %, Employee satisfaction score Mandatory Skills: Enterprise Platform Devops Tools . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

2 - 3 Lacs

Calicut

On-site

Job Purpose : The Community Manager (CM) ensures exceptional service and a welcoming atmosphere for all customers and visitors in our community. They are responsible for conducting tours, presenting service options to prospective customers and focus on retaining current customers and nurturing new business prospects. Their primary objective is to achieve occupancy and profitability targets for their centre, while cultivating a vibrant community that attracts and retains customers across multiple locations in the city. Reports to: City Manager. Key Responsibilities: Serve as the primary contact for the centre, delivering professional and friendly service to all customers and visitors, ensuring an exceptional first impression. Maintain a “show ready” centre at all times by ensuring the pristine condition of business lounges, conference rooms, show offices and common areas, complying with Health & Safety standards. Enhance the customer experience through helpful onboarding, flawless move-ins and seamless transitions from day one, whilst ensuring smooth departures and gathering valuable feedback to improve our services. Drive incremental revenue by conducting tours with prospective customers. Generate leads by posting company-provided ads on social media and other websites (Craigslist, Kijiji, X, Facebook Marketplace, etc.) Maximise revenue opportunities by identifying potential offices, meeting rooms, memberships, upgrades, upselling, referrals, and renewals through quality interactions with customers and potential prospects. Manage Account Receivables (AR), including collections, escalations and renewals, while also meeting with new customers to complete the move-in process and deliver outstanding customer service. Leverage centralised marketing tools to execute local events, networking, and engage with partnerships and associations to drive community engagement. Capture and enter daily service charges in the billing system. Support training and development of Community Associate(s), stepping in when necessary to deliver customer mail, prepare meeting rooms, and assist with administration tasks. Provide a 5-Star business centre image by professionally greeting customers, communicating effectively, maintaining centre appearance, and continuously upgrading skills through available IWG training resources. Display a true passion for customer service by actively seeking ways to delight customers and guests, always going the extra mile for customer satisfaction – measured by the Net Promoter Score, with team members to achieve set targets. Other duties, as assigned. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Work Location: In person

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0 years

3 - 6 Lacs

Hyderābād

On-site

JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Responsibilities Monitoring of Housekeeping related activities Arrangement of all consumables and supplies for Client / any visits Preparing the Daily/Weekly and Monthly reports Interacting with the service & supply vendors. Undertake daily facility rounds and find out snags and raising proactive tickets for the same Effectively manage service provider teams to ensure an on time deliverable system. Routinely Inspect all services to ensure performance measures are being maintained and make the service score cards. Indenting the requirements with suppliers. Pest control management. Indoor plant management Conduct weekly physical inventory for stock management and raise IMT requests Monitoring Corrigo tickets for closure. Track vendor staff attendance Coordinate & support office renovation and refurbishment activities Support Asst. Facility manager to forecast the regular & monthly spends for the month and adhere to the same Support in procurement process for regular and ad hoc soft services activities Keep a track of contract renewals and support Asst. Facility manager for the renewal process for principle vendors Coordinate with the vendor’s to receive monthly invoices on time. Coordinate for quarterly NDC’s for principle and non principle vendor. Provide a training to the onsite team equipment’s procedure & implementation Recommend continuous quality improvement practices Training for vendor staff to be planned on monthly basis Client/Stakeholder Management Proactively engage stakeholders to ensure that on site client’s expectations are met though high levels of customer service Build and develop effective client / stakeholder relationships across multiple levels of the organization Proactively understand the customers/ employees needs and act on them before being requested Maintain high standards of housekeeping of facility Improvements in the office aesthetics and operations as per need Finance Management Accurate billing and invoicing Adherence to the monthly forecast Invoice management. Procurement & Vendor Management Work on getting quotations as per site need Sharing indents for monthly material supply Zero out of stock situation Other Key Activities Collecting all documents from the vendor for compliance audit Developing interesting & fun user engagement activities Signage / Poster making for site awareness. Managing ad hoc vendors. Key Performance Measures Compliance with service provision as detailed in the contract. Compliance with the Health and Safety responsibilities. High Customer Satisfaction rating as measured in regular surveys. Compliance with Best Practice documentation. Pursue continuous improvement Reporting requirement Prepare and collate IFM reporting as required and on a timely basis. Prepare and collate Finance report as required and on a timely basis. Prepare, track vendor cost as required for reporting. Requirements Any Graduate with 2+ yrs of min exp in facility management Personal Effectiveness Provide an effective contribution to the team’s delivery. Contributes via regular feedback, to the overall performance of the delivery team. Works towards individual targets, monitor and manages individual performance. Proactive and self-starter & Team player Location: On-site –Hyderabad, TS Scheduled Weekly Hours: 48 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For additional details please see our career site pages for each country. . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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6.0 years

4 - 7 Lacs

Hyderābād

On-site

About this role: Wells Fargo is seeking a Lead Business Execution Administrator In this role, you will: Provide support and scoring guidance to the quality assurance team by answering questions on regulations, compliance, procedures, and policies. Involve in executing procedural audit, identify defects, documenting results and assisting in continuous improvement of quality assurance process. Support performance and overall effectiveness of team, and asses' problems and issues to ensure activities follow the necessary internal and external regulatory and risk management practices. Provide feedback and present ideas for improving or implementing processes and tools. Prepare calibration score and facilitate calibrations across the team to ensure consistency of quality scores delivered. Independently prioritize work and provide day-to-day-work and mentorship to the team. Provide guidance and subject matter expertise to immediate team members and conduct training sessions for QA team members and stakeholder. Work closely with operations, business teams to improve quality. Lead or contribute to reviews including analysis and trending of findings, proposed recommendations for change to impact future quality and devise an action plan, test development and reporting on results. Manage stakeholders and ensure the required communications are drafted and shared on a timely manner. Required Qualifications: 6+ years of Administrative Support or Business Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Quality Assurance with at least 2 years as a Subject matter Expert Posting End Date: 24 Jul 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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0 years

0 Lacs

Moter, Odisha, India

On-site

Short Description Join us as a Taxation Staff! You will be responsible for advising internal stakeholders on tax matters, staying updated with the latest tax regulations to ensure company compliance, planning and coordinating with the Finance & Accounting team to align tax data and processes, assisting in the preparation of transfer pricing documentation with external consultants, and liaising with tax authorities while representing the company during audits. Specific Requirement Bachelor’s degree in Taxation, Fiscal Administration Having a Tax Brevet, A, B, & C certification Experience working at a tax consultant is a plus Strong understanding of Indonesian tax laws, regulations, and compliance requirements Proficient in tax software (i.e. SAP system, e-SPT, e-Faktur) Proficient in English (both oral and written) Good communication and analytical skills Placement in Sunter, North Jakarta General Requirement Have a TOEIC/TOEFL Certification with a minimum score of 550 for TOEIC or 493 for TOEFL Have valid Certificate of Good Conduct Indonesian Police Certificates (SKCK)

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0 years

0 Lacs

Moter, Odisha, India

On-site

Short Description We’ve saved you a spot! Join us as an After Sales Strategy Planning Staff. In this role, you’ll monitor and analyze customer surveys to improve satisfaction, visit dealers to support them in reaching their targets and following procedures, and develop smart strategies that align with our company goals. You’ll play a key part in helping dealers deliver excellent service to our customers. If you enjoy teamwork, solving problems, and making service better, we’d love to meet you. Let’s grow together and make a real impact! Specific Requirement Bachelor's degree in Industrial Engineering, Management Excellent communication and collaboration skill Proficiency in utilizing customer survey tools Strong data analysis Good presentation & reporting skill Proficient in Ms. Office (Excel and Power Point) Proficient in English (both oral and written) Willing to do a business trip Placement in Sunter, North Jakarta General Requirement Have a TOEIC/TOEFL Certification with a minimum score of 550 for TOEIC or 493 for TOEFL Have valid Certificate of Good Conduct Indonesian Police Certificates (SKCK)

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3.0 years

1 - 3 Lacs

India

Remote

Job Description For PPC Executive Job Title: PPC Executive Experience: 3–5 Years Location: Vikaspuri , Delhi Company: Mahalaxmi Sansthan Ayurveda Pvt. Ltd. Job Summary: We are seeking a skilled and performance-driven PPC Executive to manage and optimize paid advertising campaigns across platforms like Google Ads, Bing, LinkedIn, Meta (Facebook/Instagram), and others. The ideal candidate has a strong analytical mindset, a deep understanding of PPC strategy, and hands-on experience in campaign planning, execution, and optimization. You will be responsible for driving targeted traffic, improving ROI, and contributing to the broader digital marketing strategy. Key Responsibilities:Campaign Management: · Plan, execute, and manage PPC campaigns across multiple platforms (Google Ads, Bing Ads, Meta Ads, LinkedIn Ads, etc.). · Perform keyword research, audience targeting, and budget planning to maximize ad reach and effectiveness. · Write compelling ad copy and select appropriate creatives for different campaign types (Search, Display, Shopping, Video, etc.). · Set up and manage remarketing campaigns and conversion tracking. · Conduct A/B testing on ads and landing pages to improve CTR and conversion rates. · Monitor and optimize campaigns for performance, quality score, CPC, CPA, ROAS, and other key KPIs. Analytical & Reporting Skills: · Use tools like Google Analytics, GA4, Data Studio, and Google Ads dashboards to track and report campaign performance. · Analyze data to identify trends, insights, and areas for improvement. · Prepare weekly and monthly reports highlighting campaign results, learnings, and optimization plans. · Track user behavior and funnel performance to improve conversion rates. Strategic Thinking: · Align PPC strategy with overall marketing goals and business objectives. · Propose new campaign ideas and innovations based on competitor analysis, market research, and platform updates. · Work closely with SEO, design, and content teams to ensure consistent messaging and conversion optimization. · Stay informed about platform updates, policy changes, and new advertising features. Required Skills and Qualifications: · 3–5 years of experience in PPC campaign management. · Strong understanding of Google Ads (Search, Display, Shopping, Video) and Meta Ads Manager. · Solid knowledge of campaign setup, bidding strategies, conversion tracking, and retargeting. · Excellent analytical skills; ability to work with large datasets and derive actionable insights. · Proficient in tools like Google Ads, GA4, Google Tag Manager, Microsoft Ads, SEMrush, and Excel/Google Sheets. · Experience in A/B testing, ad performance optimization, and audience segmentation. · Strong time management, organization, and communication skills. · Ability to manage multiple campaigns and priorities simultaneously. · Results-driven with a focus on ROI and measurable outcomes. Preferred Qualifications: · Google Ads Certification (Search, Display, Video, etc.). · Experience with eCommerce platforms (e.g., Shopify, WooCommerce) and Google Merchant Center. · Familiarity with third-party PPC tools like Optmyzr, WordStream, or AdEspresso. · Basic understanding of landing page optimization and UX/CRO principles. What We Offer: · Opportunity to work in a fast-paced, performance-driven environment · Exposure to diverse industries and high-budget campaigns · Competitive salary and performance incentives · Learning and development support · Flexible working hours and remote work options For more information kindly contact me on +91 8375984984 Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Work Location: In person

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0 years

0 Lacs

Tamil Nadu, India

On-site

Job Title Branch Head – VVRS Chitfund Location Tirupur, Assigned Branch, Tamil Nadu (initial posting + potential expansion branches) Reports To Zonal / Regional Head Purpose Own the branch P&L, drive chit-booking & collections growth, maintain 100 % regulatory compliance, and build a high-performance sales & service culture. Key Responsibilities Sales & Growth • Deliver monthly chit-booking & net-collection targets • Forge channel partnerships & agent network. People & Culture • Forecast, recruit & onboard BDOs, Tele-callers, Collection Execs & Admin staff • Coach via daily huddles & weekly field accompaniments • Cascade incentive plans. Operations & Compliance • Ensure KYC, ALM, ROC filings & Tamil Nadu Chit Funds Act adherence • Maintain branch cash-handling and audit score ≥ 95 %. Customer Experience • Keep complaint TAT < 48 h; drive NPS ≥ 60 • Personally handle high-value subscribers & auction days. MIS & Analytics • Publish daily funnel, DPD ageing, and incentive dashboards. KPIs (examples) • ₹ 1 Cr new chit value / month • 0 % statutory penalty • < 2 % 30+ DPD • ≤ 3 % attrition for core sales force • Audit score ≥ 95 %. Minimum Qualifications • Bachelor’s in Commerce / Business / Finance (MBA preferred) • 7–10 yrs in retail financial services, incl. ≥ 3 yrs P&L or team-lead role • Tamil & English fluency; working Hindi a plus. Critical Competencies Strategic Thinking • Sales Leadership • Regulatory Acumen (Chit Funds Act, AML) • Data-driven Decision-making • Stakeholder Management • Ethics & Integrity.

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0 years

0 Lacs

Chennai

On-site

Vice President, OPS Business Technology Liaison I At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Vice President, OPS Business Technology Liaison I to join our Alternatives BASS team. This role is located in at Chennai, TN - HYBRID. In this role, you’ll make an impact in the following ways: Analyzes, defines and prioritizes business requirements and functional or operational specifications for moderate to large projects of increasing complexity. Provides consultation to all areas of IT and business management for the application of technology to support business opportunities and planning, implementation of cross-functional applications or systems. May allocate/coordinate work within a team/project. Elicits, challenges, and prioritizes business requirements. Translates into functional design and use case documents. Develops project scope, objectives, constraints and assumptions. Plans and formulates aspects of development proposals including the objective or purpose of projects, existing applications that can be utilized, and equipment and human resource requirements. Participates in and provides guidance on development of functional requirements and user documentation. Consults internal business groups on requirements, functional architecture and implementation. Uses thorough knowledge of business needs to provide design support to software and application development teams. Gathers and analyzes information to assist in the development of recommendations to address business objectives that span multiple business and technology areas. Works with business and technology teams to implement technology roadmap strategy. Trains users on new or enhanced applications and/or systems of moderate complexity. Serves as point of contact or subject matter expert for the business on specific systems. Provides technical consultation concerning business implications of application development projects. Supports testing of new or enhanced applications and/or systems and provides guidance to junior team members on case development, requirement traceability analysis, test preparation, script writing, and functional test execution. Uses broad knowledge of regulatory and legal requirements and BNY corporate policies involving risk and control to support the development of improved business processes through technology. Maintains and supports moderately complex applications and their operating environments. Provides technical and/or business guidance to the SCM team as well as other groups. Ensures projects are meeting plans and objectives. Analyzes system requirements. Reviews and evaluates project plans and objectives to ensure they meet system needs. Monitors changes to applications and their operating environment. Analyzes any issues of high complexity. Provides application support input with regard to SCM activities. Interacts directly with clients regarding project activities. Applies effective project management methodologies and control techniques. Recommends technical solutions on application problems. Reviews and develops updates of contingency documentation and processes. No direct reports, provides guidance to less experienced colleagues. Leads projects and allocates work accordingly. Contributes to the achievement of related team’s objectives. Shift time: US shift- 5:30PM to 2:00AM To be successful in this role, we’re seeking the following: Experience in Geneva Fund Accounting application support & fund conversion is required. Bachelor's degree in computer science or a related discipline, or equivalent work experience required, advanced degree is beneficial. 10 plus years of diverse experience in multiple areas of information technology required. Experience in the securities or financial services industry is a plus At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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10.0 years

0 Lacs

Chennai

On-site

Vice President, Full-Stack Engineer At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere. We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Vice President, Full-Stack Engineer to join our Clearing Markets Treasury Engineering team. This role is located in Pune, Maharashtra – HYBRID. In this role, you’ll make an impact in the following ways: Consults with internal business groups to provide appropriate application software development services or technical support. Provides application software development services or technical support in more complex situations. May also be responsible for requirements gathering and BRD/SRD preparation. Has thorough knowledge of the Software Development Life Cycle. Conducts reviews of the test Plan and test Data. May allocate/ coordinate work within a team/project. The job holder leads the technical design, development and documentation of cross-functional, multi-platform application systems. S/he analyzes, defines and documents requirements for data, workflow, and logical processes and interfaces with other systems. S/he also ensures that expected application performance levels are achieved by coordinating, coding, testing, implementation and documentation. Must have thorough and demonstrative knowledge on or both the user-side frontend of a website, as well as the backend, server-side that powers the user-side. Additional requirements include intermediate understanding of security principles, relational databases and architecture design principles. Programming well-designed, testable, efficient code. Analyze, design and develop tests and test-automation suites. Develop flowcharts, layouts and documentation to satisfy requirements and solutions. Maintain software functionality and currency (technical debt and gain). Actively participate in code reviews. Integrate software components into a fully functional software system. Apply security and privacy principles. Execute full lifecycle software development. Develop software verification plans and quality assurance procedures. Troubleshoot, debug and upgrade existing systems. Ensure software is updated with latest features. Participate in deployment process following all change controls. Provide ongoing maintenance, support and enhancements in existing systems and platforms. Provide recommendations for continuous improvement. Active learning engagement. Complete all required mandatory training / policy awareness curricula on time. Use learning tools such as Pluralsight to complete both recommended and aspirational targets set in personal development plans. Demonstrate team work. Leverage existing products/functionality and promote reuse. Work alongside other engineers on the team to elevate technology and consistently apply best practices. Collaborate closely with all the other members of the team to take shared responsibility for the overall efforts that the team has committed to. Collaborate cross-functionally with data engineers, business users, project managers and other engineers to achieve elegant solutions. Utilize local meetups to gain and share knowledge. Compiles documentation written by more senior developers of all procedures used in system. Acts as mentor to junior level engineers. Prior experience with using a specific application development toolkit and knowledge of front end and backend development coding languages such as C#, Java, HTML, NodeJS, CSS, JSON, Angular, JavaScript. Must also have proficiency in Core Spring, ANSI, Docker. Communications and organization skills; team work skills. N/A. Contributes to the achievement of area objectives. To be successful in this role, we’re seeking the following: Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required. 10-15 years of experience in software development required; experience in the securities or financial services industry is a plus. Job holder must have understanding interdependencies and business impact of future IT plans. S/he must have prior lead experience selecting and implementing vendor-specific methodologies and prior consulting experience with structured methodologies. Job holder must have broad experience with multi-platform development tools and toolkits.. At BNY, our culture speaks for itself. Here’s a few of our awards: America’s Most Innovative Companies, Fortune, 2024 World’s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024 “Most Just Companies”, Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg’s Gender Equality Index (GEI), 2023 Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

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3.0 years

4 - 6 Lacs

Srīperumbūdūr

On-site

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an Engineer - Planning position will be based in Sriperumbadur, Chennai. What a typical day looks like: Assists in auditing data for accuracy and preparing summary reports, spreadsheets, graphics and charts based on the research of data. May assist in the preparation of recommendations to management based on the research of data. Collects, compiles, and presents various types of data. Prepares summary reports, spreadsheets, and charts based on research of data from multiple sources, which may include but will not be limited to customer bills of material reports, staff metrics, PPV metrics, and PPV form tracking. May create and/or maintain databases in help of data collection. Audits data. Resolves data integrity issues, including but not limited to quotations. Proactively identifies and escalates potential issues related to metrics. Where applicable, suggest process/communication improvements relative to metric tracking activities. Tracks materials financial performance and initiate corrective actions when required. Daily review of RMA transactions. Create weekly purchase orders including all client parts. Receive data entry for clients. Update content list and item master. Prepare DPT packing list for LCAD repairing. Window to client material (consigned parts) supply. Window to client bulk RMA service. Specialized Job may be required for certain positions. These could include one or more of the following duties: May hold up inventory control, supply chain management, material planning and scheduling. Develop commodity spend profiles/breaks-downs: guide time profiling, inventory positioning, and site execution to price. Establish common pricing research tools. Provide detailed bill of materials research by site. Perform general reporting and activities for score carding of suppliers. Validate site pricing through implementation of a common cost review and pricing process. Assist in the supply chain transfer and risk management for NPI. Provide PPV targeting, tracking and asset velocity. Design, manage and control all data research tools The experience we’re looking to add to our team: Typically requires a Bachelor degree in related field or equivalent experience. Typically requires a minimum of 3 years of experience in materials or related field. A background in electronics manufacturing is desired. What you’ll receive for the great work you provide: Health Insurance PTO #LP17 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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Exploring SCORE Jobs in India

The demand for SCORE (Supply Chain Operations Reference) professionals in India is on the rise as companies seek to optimize their supply chain processes and improve efficiency. SCORE jobs offer a rewarding career path for individuals interested in logistics, operations, and supply chain management. In this article, we will explore the SCORE job market in India, top hiring locations, average salary range, career progression, related skills, and common interview questions.

Top Hiring Locations in India

  1. Mumbai
  2. Delhi NCR
  3. Bengaluru
  4. Chennai
  5. Pune

These cities are known for their thriving industries and offer numerous opportunities for SCORE professionals.

Average Salary Range

The average salary range for SCORE professionals in India varies based on experience and location. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 15-20 lakhs per annum.

Career Path

A typical career path in SCORE might include roles such as Supply Chain Analyst, Operations Manager, Supply Chain Manager, and Director of Supply Chain. Professionals can progress from entry-level positions to senior roles by gaining experience, acquiring certifications, and demonstrating leadership skills.

Related Skills

In addition to expertise in SCORE methodologies, professionals in this field are often expected to have skills in data analysis, project management, inventory management, and logistics. Strong communication and problem-solving skills are also valuable in a SCORE career.

Interview Questions

  • What is the purpose of the Supply Chain Operations Reference (SCOR) model? (basic)
  • How do you identify key performance indicators (KPIs) in a supply chain process? (medium)
  • Can you explain the difference between push and pull supply chain strategies? (medium)
  • How do you handle supply chain disruptions or delays? (medium)
  • What experience do you have with implementing continuous improvement initiatives in a supply chain? (advanced)
  • How would you optimize inventory levels to reduce costs without impacting service levels? (advanced)
  • Describe a successful supply chain project you led and the results achieved. (medium)
  • How do you stay updated on industry trends and best practices in supply chain management? (basic)
  • What software tools or systems have you used to track and analyze supply chain data? (medium)
  • How do you prioritize tasks when managing multiple projects concurrently? (basic)
  • Can you provide an example of a challenging supply chain problem you solved and how you approached it? (medium)
  • How do you ensure compliance with regulatory requirements in the supply chain process? (medium)
  • What role does technology play in optimizing supply chain operations? (basic)
  • How do you collaborate with cross-functional teams to improve supply chain efficiency? (medium)
  • Describe a time when you had to make a quick decision to address a supply chain issue. (medium)
  • How do you assess supplier performance and manage vendor relationships in the supply chain? (medium)
  • What metrics do you use to measure the effectiveness of a supply chain strategy? (medium)
  • How do you handle conflicting priorities or demands in a fast-paced supply chain environment? (medium)
  • Can you explain the concept of supply chain risk management and its importance? (medium)
  • How do you address sustainability and ethical considerations in the supply chain? (medium)
  • What role does forecasting play in supply chain planning? (basic)
  • How do you ensure cost-effectiveness in transportation and logistics management? (medium)
  • Describe a time when you had to resolve a conflict within a supply chain team. (medium)
  • How do you approach negotiations with suppliers to achieve mutually beneficial agreements? (medium)
  • What strategies would you implement to improve supply chain resiliency in the face of unforeseen events? (advanced)

Closing Remark

As you prepare for SCORE job opportunities in India, remember to showcase your expertise in supply chain operations and demonstrate your problem-solving skills during interviews. With the right skills and preparation, you can confidently pursue a successful career in the dynamic field of supply chain management. Good luck!

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