Remote
Part Time
About the role:
As a Systems Engineer, Staff B, you will work among the Productivity and Collaboration Engineering team, managing critical cloud platforms such as Microsoft M365 upper services, Exchange, Teams, Google Workspace, and Slack. This team also provides IT support systems engineering, automation (RPA), exploring AI and GPT opportunities, and assisting with SSO and SCIM efforts.
What you’ll be doing:
Design, implement, and support Microsoft 365 and related software ecosystem, including Azure AD SSO/MFA, Exchange, Teams, SharePoint Online, OneDrive, M365 Groups, and Power Platform
Support various productivity/collaboration cloud platforms
Work within a Scrum team to groom, document, plan and deliver work
Contribute to the technical solution design and delivery by the team
Define and document team best practices, processes, and standards to maintain quality
Monitoring, triage, and resolution of operational issues; act as an escalation point for cloud services
What we'll want you to have:
Required
Bachelor’s degree in Computer Science, IT, or related field, or equivalent work experience
3+ yrs experience with Microsoft 365 services – Exchange Online, Teams, SharePoint Online, OneDrive
3+ yrs or more years professional system engineering experience
Knowledge of Azure Services and Integrations, including Microsoft Graph API
Strong Documentation and Communication Skills (Verbal/Written) in English
Self-starter; capable of independently solving complex problems
Knowledge of Authentication methods, MFA implementation, Single Sign On troubleshooting and administration (including OAuth Hard Tokens).
Windows Powershell experience
Knowledge of Information Protection, Security, Data Governance and Compliance in M365
Advanced Problem Solving & Troubleshooting Skills including the ability to produce and deliver a root cause analysis (RCA)
Experience developing system architecture and contributing to architecture
Commitment to continuous learning and keeping up to date with the latest M365 technologies and best practices.
Microsoft Azure Administrator Associate Certification
Able to work flexible hours as required by business priorities
Ability to deliver work that meets all expectations for quality, security and operability.
Preferred, but not required
Working knowledge of Google Workspace
Working knowledge of Teams Calling
Working knowledge of SharePoint data management processes
Microsoft 365 Enterprise Administrator Expert Certification
Experience with software development tools and processes, including Agile
Automation experience using Power Automate, Logic Apps, or similar
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Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
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