Support Engineer - TechOps

We’re reinventing the market research industry. Let’s reinvent it together.

Responsibilities

• Design, develop, test, and maintain software applications using Python, SQL, C, VBA
• Work with MSSQL and MySQL databases for data management, optimization, and query execution.
• Provide incident management and support, troubleshooting software and system issues efficiently.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Ensure code quality, security, and performance through best practices and testing methodologies.
• Maintain technical documentation for reference and reporting.
• Participate in code reviews, debugging, and application enhancements.
  

What You'll Bring to Numerator

Requirements

• 5 to 7 years of experience in software development and support.
• Strong proficiency in Python, SQL, C, VBA, Shell and Linux
• Hands-on experience in incident management and application troubleshooting.
• Strong understanding of database design, performance tuning, and SQL optimization.
• Experience with Cloud platforms (Azure) and modern development frameworks.
• Excellent problem-solving and analytical skills.
• Strong verbal and written communication skills.
• Ability to work independently as well as collaboratively in a team.
  

Educational Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• A Master’s degree in a relevant field is a plus.
• Certifications in technical skills required are advantageous.
• Experience in cloud-based development and deployment.
• Knowledge of Agile methodologies and DevOps practices.
• Familiarity with ITIL processes related to incident management and support