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ServiceNow-IRM-HRSD-ITOM-Integrations-HAM-Manager

ServiceNow-IRM-HRSD-ITOM-Integrations-HAM-Manager

8 - 10 years

0 Lacs

Trivandrum Kerala India

Posted:3 days ago| Platform:

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Skills Required

servicenow design mapping integration architecture service licensing model management automation workflow configuration coaching mentoring support development scoping itil certification data ai technology spectrum consulting strategy transactions network

Work Mode

On-site

Job Type

Full Time

Job Description

At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.

ServiceNow Solution Architect- ITOM/SecOps/IRM

Education Level

High School Diploma/GED, Technical Diploma, Associate’s Degree/College Diploma, Non-Degree Program, Bachelor’s Degree, Master’s Degree, Doctorate Degree, Higher Degree, Other
Bachelor’s or Masters

Job Purpose

The Solution Architect is responsible for the overall design, mapping of client business requirements and ensuring smooth project delivery. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans.

Technical Skills Requirements

Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.
8 to 10 years of relevant experience
Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY customers
Lead offshore team in all the Service Now modules like ITOM, SecOps, IRM. The role will spread across blueprint, design, configuration, build and roll out phase.
The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.
Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders
Build strong internal relationships within the firm and with other services across the organization
Develop people through effectively supervising, coaching, and mentoring staff.
Provide expert level support and technical mentoring to implementation team
Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and constraints
Support practice build efforts to include development of practice intellectual property (IP)
Develop and present business case material for senior prospect and customer stakeholders. Create and deliver tailored presentations and product demonstration
Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
Responding to Request for Information/Proposal documents
Act as the ServiceNow subject matter for ITOM/SecOps/IRM

Additional Skills Requirements

Must have CSA certification
Must have at least two Service Now Implementation Certifications
Good to have ITIL Certification

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

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