Senior Zoho Administrator (Remote from India | Experience, Full-Time)

Job Opportunity: Senior Zoho Administrator (Remote - India Based)

Intro

Are you an experienced Zoho professional in India with a proven track record of CRM customization, automation, and system design? Do you enjoy building powerful business workflows and managing CRM architecture end-to-end? If you're tech-savvy, self-driven, and ready to lead process transformation in a growing international company — this opportunity is for you!

About Pelazzio

Pelazzio is a premier event venue and full-service event company based in Houston, Texas (USA). We host weddings, receptions, corporate events, and more — serving clients with creativity, professionalism, and a passion for unforgettable experiences. As we expand our operations globally, we are building a strong remote team in India to manage CRM systems, optimize operations, and drive business automation.

About the Role

We are looking for a Senior Zoho Administrator to lead the development and maintenance of our Zoho CRM and Zoho One applications. This role requires hands-on experience in Zoho app customization, automation workflows, and API integrations. You’ll work directly with the leadership team in the U.S. and oversee our CRM architecture and internal systems. This is a senior-level remote position ideal for candidates with advanced Zoho experience.

What You’ll Do

• Lead the design, customization, and integration of Zoho CRM, Projects, Books, SalesIQ, and other Zoho One apps.
• Optimize business workflows and automate tasks across sales, marketing, and operations departments.
• Provide technical leadership on CRM-related projects and improvements.
• Collaborate with cross-functional teams for system-related requirements and solutioning.
• Build advanced reports, dashboards, and analytics to track business performance.
• Support onboarding and training of junior team members and developers.
• Maintain system documentation, logic architecture, and internal knowledge base.
• Research and implement third-party integrations (e.g., APIs, Zoho Flow, Zapier).
• Ensure system health, performance, and scalability of Zoho applications.
• Actively participate in daily communication via Zoom, Telegram, and project platforms.

Key Responsibilities

• Architect and implement scalable CRM solutions using Zoho apps.
• Develop custom functions using Deluge, APIs, and webhooks.
• Integrate Zoho with internal/external systems (e.g., JustCall, WhatsApp, Google Workspace).
• Audit and clean up current CRM modules, user roles, automation, and layouts.
• Build and maintain automation for contracts, meetings, sales pipelines, and lead follow-ups.
• Work with leadership on process redesign and system improvements.
• Mentor and guide junior Zoho admins or new technical hires.
• Collaborate in long-term planning for CRM upgrades and data management.

What We’re Looking For

• 3+ years of experience as a Zoho CRM/Zoho One Administrator or Developer.
• Hands-on experience with Deluge scripting, workflows, custom functions, and APIs.
• Solid understanding of business processes, automation, and CRM architecture.
• Proven ability to manage CRM projects end-to-end with minimal supervision.
• Strong familiarity with Zoho apps (CRM, Creator, Projects, Books, SalesIQ, Flow, Analytics).
• Experience with third-party integrations like JustCall, WhatsApp, Zapier, and webhooks.
• Strong problem-solving and communication skills.
• Ability to work remotely with U.S.-based teams, including availability during U.S. business hours.
• Experience working in a fast-paced or event-driven business is a plus.

Job Details

• Job Type: Full-Time (Remote from India)
• Working Hours: Approx. 8 hrs/day (with overlap to U.S. Central Time)
• Compensation: Based on experience and discussed during the interview
• Start Date: Immediate
• Tools Used: Zoho One Suite, Google Workspace, Zoom, Telegram, JustCall, WorkDrive

How to Apply (For India-Based Candidates Only)

Email your resume + portfolio/examples to: pradeep@pelazzio.com