Senior Technical Program Manager

Responsibilities

• Guide technical programs and projects from initiation to completion, ensuring alignment with company goals and priorities.
• Continuously look for ways to improve and streamline processes and overall team collaboration within the Product Development team.
• Collaborate with cross-functional teams, including engineering, product management, and design, to define clear project objectives, requirements, and deliverables.
• Work with engineering and product to maintain detailed project plans, timelines, and roadmaps to track progress and ensure projects are delivered on time and within scope.
• Identify and mitigate risks and obstacles that could impact project delivery, ensuring timely resolution through effective communication and problem-solving.
• Drive the execution of Agile development processes, working closely with engineering teams to ensure iterative progress.
• Guide the team on best practices for regular project meetings, including stand-ups, sprint reviews, and retrospectives, to ensure clear communication and transparency across teams.
• Manage project dependencies, including coordinating with other teams and stakeholders to ensure alignment and resource allocation.
• Report on program status, including key milestones, risks, and issues, to senior leadership and stakeholders.
  

Required Qualifications And Skills

• 5-8 years of experience in technical program management or project management, preferably in a SaaS or technology-driven environment.
• Proficient in JIRA administration, workflow management, schema updates, and general hygiene.
• Strong understanding of software development life cycle (SDLC), Agile methodologies, and project management best practices.
• Proven ability to manage complex, cross-functional projects and drive them to successful delivery.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with technical and non-technical stakeholders.
• Experience working with engineering teams and understanding of software architecture, development tools, and technologies.
• Strong problem-solving skills with the ability to navigate complex challenges and provide actionable solutions.
• PMP, CSM, or other relevant certifications are a plus.
• Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.
  

Desired Qualifications And Skills

• Experience working in a SaaS company or with cloud-based technologies.
• Familiarity with DevOps practices and Continuous Integration/Continuous Deployment (CI/CD) pipelines.
• Experience working with teams across multiple timezones.
• Exposure to managing international or distributed teams.
• Familiarity with data-driven decision-making and analytics.
  

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