Senior Identity - O365 Administration

Essential Job Functions:

• Manage and maintain Microsoft O365 environment and its capabilities including Exchange, SharePoint, OneDrive, Teams, PowerApps and more.
• Manage and maintain identity and access management (IAM) solutions, including Azure Active Directory (AAD) and related components.
• Manage and maintain Single Sign-On using Active Directory Federation Services with Multi Factor Authentication (OKTA).
• Manage user's mobile devices through Mobile Device Management (MDM) solutions (MS Intune).
• Manage Microsoft O365 and OKTA licenses
• Perform migrations and deployments related to building, upgrading and maintaining Microsoft O365 environment.
• Implement and manage security policies and compliance measures to safeguard Microsoft O365 environments, including data loss prevention (DLP), threat protection, and conditional access policies.
• Provide technical support and troubleshooting for Microsoft O365 issues, according to the defined IT Service Catalogue, ensuring minimal disruption to business operations.
• Monitor system performance and generate regular reports on the health and usage of Microsoft O365 services.
• Work closely with other IT teams to integrate Microsoft O365 services with existing infrastructure and applications.
• Develop and maintain comprehensive documentation of configurations, processes, and procedures related to Microsoft O365 services.
• Provide training and guidance to end-users and junior administrators on Microsoft O365 best practices and new features.
• Prepare and communicate regular reports on work-related activities, within IT team and across departments as needed.
• Prepare and communicate regular audit reports on the MFA, Active Directory & O365 environments
• All other duties as assigned.
  

Education / Required Experience:

• Undergraduate degree in Computer Science, Information Technology or similar relevant degree.
• Minimum of 5 years of experience in managing and administering Microsoft O365 and Identity environments in a large-scale environment, with at least 3 years in a senior or lead role
• Experience in IT projects related to large company acquisitions/mergers would be desirable.
• Professional Certifications
• MCSE: Productivity certification
• Microsoft Certified: Identity and Access Administrator
• Professional Certifications (Beneficial)
• ITIL Certification
• OKTA Certification
• Proficient in Microsoft O365 services and tools, including Exchange, SharePoint, OneDrive, Teams
• Deep technical expertise in the Office suite, Outlook, Teams IM, collaboration and voice, Power Apps, Automate and Planner, and security management within the Microsoft 365 environment.
• Proficient in Active Directory (including ADFS and Azure AD) and Group Policy configuration.
• Proficient in PowerShell scripting and security best practices.
• Strong Experience of OKTA SSO / MFA
• Strong experience managing Microsoft O365 licenses.
• Proven experience in Microsoft O365 and Identity Management services design, implementation, and maintenance.
• Good Knowledge of Configuration Management tools (SCCM, Tanium, InTune)
• Excellent troubleshooting and problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
• Proven ability to manage and lead projects, with excellent organizational and time-management skills.
• Strong verbal and written communication skills, with the ability to convey technical information to non-technical stakeholders.
• Ability to work collaboratively in a team-oriented environment and manage multiple priorities effectively.
• High level of accuracy and attention to detail, ensuring consistent and reliable service delivery.
• Strong work ethic and a team player