Senior Business Analyst

Milestone Technologies, Inc.

8 years

0 Lacs

Kochi Kerala India

Posted:1 day ago| Platform:

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Skills Required

management tooling strategy assessment planning github collaboration development drive enablement analyze developer design reporting metrics tracking engineering analysis presentation devops ai documentation agile jira confluence software security integration

Work Mode

On-site

Job Type

Full Time

Job Description

Senior Business Analyst

Key Responsibilities

Lead Current-State Assessment
Analyze the existing development workflows, tooling, and adoption landscape
Identify capability gaps, blockers, and areas for enhancement in developer productivity
Develop Enablement & Adoption Strategy
Design a
persona-based enablement framework
tailored to different user types (e.g., junior devs, senior engineers, QA, DevOps)
Define success criteria and adoption KPIs
Create Implementation Roadmap
Develop a
phased rollout plan
for GitHub Copilot adoption across the enterprise
Recommend
reporting enhancements
and meaningful metrics for usage tracking and ROI analysis
Engage Across Teams
Serve as the bridge between
client stakeholders
and
offshore engineering teams
Ensure shared understanding of business goals, timelines, and deliverables
Lead workshops, interviews, and stakeholder walkthroughs
Drive Delivery of Key Artifacts
Deliver and present the following:
Current-State Analysis and Gap Assessment Report
Persona-Based Enablement and Adoption Strategy
Recommendations for Integrations and Reporting Enhancements
Phased Roadmap for Implementation
Executive Presentation of Findings and Next Steps

Required Skills & Experience

Minimum of 8+ years of experience as a Business Analyst in enterprise IT or product environments
Strong experience in
DevOps tools assessment
, ideally including GitHub, GitHub Copilot, or similar AI-assisted developer tools
Proven ability to
engage C-level and technical stakeholders
to elicit needs and align strategies
Experience working with
global delivery models
, especially offshore teams
Exceptional documentation, presentation, and facilitation skills
Familiarity with agile delivery models, Jira, Confluence, and modern software development practices

Preferred Qualifications

Experience with enterprise GitHub ecosystem (Copilot, GitHub Actions, Advanced Security, etc.)
Understanding of developer productivity metrics and tools integration frameworks
Exposure to change management or enablement planning

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