Sales Business Development Manager

Role Overview

Sales Business Development Manager (B2C)

Key Responsibilities

B2C Sales Strategy & Execution

• Design and implement effective B2C sales strategies to capture the consumer market in Delhi NCR.
• Identify, pursue, and close business opportunities with end-consumers, educational institutions, small businesses, and home users.

Lead Generation & Conversion

• Generate leads via outreach, referrals, events, and walk-ins.
• Conduct product demos (interactive flat panels, conferencing systems, home audio-video setups).
• Convert inquiries into sales and achieve or exceed monthly/quarterly sales targets.

Customer Relationship Management

• Build and nurture long-term relations with end-users.
• Ensure customer satisfaction and loyalty through professional post-sales follow-up.

Market Analysis & Competitive Intelligence

• Monitor consumer trends, competitor offerings, and pricing.
• Provide actionable market insights and suggest new product opportunities.

Collaboration & Reporting

• Work closely with marketing for campaigns, promotions, and brand awareness.
• Coordinate with technical and support teams for seamless delivery and installation.
• Maintain accurate CRM records, pipelines, and sales forecasts.
• Prepare periodic sales reports for senior management.

Qualifications & Experience

• Education:

   Degree/ Diploma in Business, Marketing, or related field; MBA is a plus.

• Experience:

   3–5 years in B2C sales (AV/IT/electronics preferred).
• Demonstrated sales record in Delhi NCR consumer market.
• Strong technical aptitude with ability to explain AV products effectively.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated, result-driven, and able to work independently.
• Proficient in CRM tools and MS Office.

Skills & Competencies

• Sales strategy development & execution
• Lead generation & pipeline management
• Negotiation and consultative selling
• Strong interpersonal and customer-facing abilities
• Analytical mindset and attention to detail
• Ability to work under pressure, flexible with schedules