Product Manager

Position Overview

Product

Key Responsibilities & Duties

• Work with customers and subject matter experts to capture and document business requirements and translate business and technical requirements for engineering.
• Define user stories, acceptance criteria, and ensure clear communication of requirements to the development team.
• Own and manage the product backlog, ensuring it is well-organized, prioritized, and aligned with the product roadmap and business objectives.
• Continuously refine and adjust priorities based on customer feedback, business needs, and technical feasibility.
• Lead a cross-functional Scrum team, including developers, designers, and QA engineers, to deliver high-quality releases.
• Serve as the primary point of contact between stakeholders and the Scrum team to facilitate communication and collaboration.
• Collaborate with cross-functional teams to define scope, timelines and resource requirements for features and enhancements.
• Lead relevant Agile ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
• Ensure the team adheres to Agile best practices, fostering a culture of continuous improvement.
• Monitor sprint progress, maintain velocity metrics, and adjust priorities as needed to meet sprint goals and deliverables.
• Act as the voice of the customer, leveraging feedback, analytics, and insights to prioritize features that maximize customer value.
• Collaborate with sales, marketing, customer support, and other teams to ensure successful go-to-market strategies and user adoption.
• Present product updates, plans, and performance metrics to senior leadership and key stakeholders.
• Ensure timely and successful delivery of product increments that meet quality standards and business objectives.
• Monitor and report on key performance indicators (KPIs) to measure the success of product initiatives.
• Proactively identify and mitigate risks that could impact project timelines or deliverables.
• Manage stakeholder expectations and communicate release status updates effectively.
• Maintain a deep understanding of market trends, competitive landscape, and customer needs to inform product development.

Qualifications

• Bachelor’s degree in Business, Computer Science, or a related field.
• 5+ years of product management experience, preferably in fintech, digital banking, or SaaS platforms.
• Proven experience managing software development lifecycles in an Agile environment.
• Deep knowledge of Agile methodologies, including Scrum, and experience leading Agile teams.
• Exceptional communication and presentation skills, with the ability to convey complex concepts to technical and non-technical audiences.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Proficient in product management tools such as Jira, Confluence and ProductBoard.
• Proficient in collaboration tools such as Slack and GSuite.
• Strategic thinker with a hands-on approach to problem-solving.
• Customer-focused, with a commitment to delivering solutions that exceed client expectations.
• Self-starter with a can-do attitude and ability to lead with sense of urgency
• Ability to work both independently and in a team setting; flexible, adaptable, and thrives in a fast-paced business environment
• Strong problem-solving skills with acute attention to detail and ability to meet tight deadlines and goals
• Exceptional time management skills