About HighLevel:
HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, from marketing agencies to entrepreneurs to small businesses and beyond. Our platform empowers users across industries to streamline operations, drive growth, and crush their goals.
HighLevel processes over 15 billion API hits and handles more than 2.5 billion message events every day. Our platform manages 470 terabytes of data distributed across five databases, operates with a network of over 250 micro-services, and supports over 1 million domain names.
Our People
With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Our Impact
Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Learn more about us on our YouTube Channel or Blog Posts
About the Role:
We are looking for a Lead DevOps Engineer (Developer Productivity) - L4 to join our team and help ensure the build time, build success ratio and other DORA metrics of CICD Flow are properly monitored and deployed, for increasing our developer’s productivity.
Responsibilities:
- CI/CD Automation: Design, implement, and maintain robust CI/CD pipelines using Jenkins, Docker-in-Docker (DinD), and Kubernetes
- Dev Tooling: Develop internal tools and frameworks to boost developer efficiency using Jenkins Shared Libraries (Groovy), SonarQube, and artifact repositories (Jfrog, Artifact Registry)
- Build Infrastructure: Optimize build performance, reduce build failure rates, and improve reliability through automation and observability
- Metrics & Insights: Monitor and improve key developer productivity KPIs such as build time, build failure rate, and DORA metrics (deployment frequency, lead time, mean time to recovery, change failure rate)
- Developer Experience: Act as a bridge between platform and engineering teams to reduce friction in build, test, and deploy workflows
- Code Quality & Security: Integrate quality gates and vulnerability scanning into pipelines using SonarQube and Jfrog Xray (or equivalent)
- Toolchain Ownership: Manage and upgrade developer productivity tools in Kubernetes, ensuring scalability, security, and high availability
Requirements:
- Experience: 5+ years in Developer Productivity, DevOps, or Tooling Engineering roles
- CI/CD Expertise: Deep understanding of Jenkins pipelines (Groovy), GitHub Actions or equivalent systems
- Languages: Proficient in Groovy for Jenkins pipelines; familiarity with Node.js is a plus
- Containerisation: Strong experience with Docker, Docker-in-Docker (DinD), and Kubernetes
- Observability: Experience tracking and reporting developer productivity metrics like build time, failure rates, and DORA metrics
- Tooling: Hands-on experience with SonarQube, Jfrog Artifactory/Artifact Registry, and integrating them into CI/CD workflows
- Scripting: Comfortable with scripting for automation (Bash, Python preferred)
- Collaboration: Strong communication skills; ability to work closely with developers, QA, and platform teams to streamline workflows
EEO Statement:
At HighLevel, we value diversity. In fact, we understand it makes our organisation stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities, and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences while providing excellent service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
