We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is
to give everyone real confidence to put their money to work.
As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of
telling it like it is, owning it now, and moving it forward together
with
care and integrity;
we are creating an exceptional place to work for exceptional talent.The role holder will work with senior Change Managers across Public or Private Assets to support on various activities, including but not limited to:
- Understanding business requirements, and designing technical solutions – in conjunction with our architecture team and engineering squads
- Have basic working knowledge on Aladdin and co-ordination with BRS for enhancement.
- Business analysis, ranging from business process through to data integration analysis
- Attending daily stand-up meetings with the engineering and change management teams
- Articulating business requirements in a way that the engineering teams can understand, and working closely to ensure that they deliver solutions that meet the business needs
- Participating in quarterly and sprint planning, wherever applicable, to ensure that key business outcomes are achieved – including managing backlogs via Jira
- Work closely with the Front Office business stakeholders along with Lead Business Analyst, providing regular updates on progress KEY ACCOUNTABILITIES AND RESPONSABILITIES:
- Deliver Stories: Ensure timely delivery of user stories and other project deliverables within agreed timelines.
- Business Case Development: Support the creation of business cases and associated operating models for projects, ensuring alignment with strategic goals.
- Benefits Realisation: Assist Lead Business Analyst and include the Project/Programme Manager in defining benefits and managing their realisation throughout the project lifecycle.
- Requirements Gathering: Produce detailed requirements (including epics and user stories) through interviews, analysis, workshops, prototyping, data analysis, and workflow analysis.
- Information Evaluation: Critically evaluate information gathered from multiple sources to ensure accuracy and relevance.
- Stakeholder Communication: Proactively communicate and collaborate with internal and external stakeholders to understand information needs, functional requirements, existing capabilities, and feasibility.
- Independent Work: Act as a self-starter, working independently and with users to define concepts under the direction of the Project/Programme/Change Manager.
- Analytical Skills: Leverage strong analytical skills to interpret customer business needs and translate them into operational requirements.
- Problem Solving: Demonstrate problem solving skills when presenting design/solution options.
- Business As Usual: Have awareness of the business outcome and how that is going to be implemented and landed successfully in BAU, thereby ensuring existing working functionalities are not impacted.Technical Vision: Collaborate with implementation teams and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
- Specification Compliance: Ensure technology builds or business processes meet specifications and participate in test preparation and execution.
- Operational Readiness: Work with business teams to facilitate operational readiness and ensure smooth transitions.
- Solution Validation: Ensure the overall solution meets agreed objectives and expectations set by the project and programme.
- Test Planning Alignment: Align test planning with the Test Manager and Project Manager to ensure comprehensive test coverage.
- Training Documentation: Take responsibility for preparing training documentation and conducting training sessions as needed.
Front Office Technology Specific Responsibilities:
- Portfolio Management Systems: Support and enhance portfolio management systems to ensure they meet the needs of portfolio managers and analysts.
- Market Data Integration: Integrate and manage market data feeds, ensuring the accuracy and timeliness of data used in investment decisions.
- Risk Management Tools: Develop and maintain tools for real-time risk management, ensuring that portfolio managers have the necessary information to manage risk effectively.
Order Management Systems (OMS):
Support and enhance OMS to ensure efficient order execution, compliance with regulatory requirements, and alignment with investment strategiesWe have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
