Implementation Services Specialist

Job Description

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Interprets requirements to create/ update systems specifications documents for the Aptia365 platforms Accountable for solving the production related issues and preparation of annual calendar, as applicable Perform & Review Data Analysis, Audit, and associated research and provide subsequent resolution Work alongside with Sr. members or individually (as required) to assist in smooth integration/transition of processes Execute & manage the assigned tasks {analysis, testing, and production} specific to the allocated teams. Work independently on tasks assigned Demonstrate Module level ownership (Work assigned to self and immediate sub-ordinates) and act as a back-up of Manager Manage internal/external stakeholder communication (including Admin & other teams for assigned module) Assist & Manage Offshore/Onshore Interaction Manage Stakeholder Communication, including Technical/Functional escalations Update Reporting/documentation with task details and provide regular updates to team Lead & document requirement calls with admin teams Knowledge & Skills: Good knowledge of Benefits Administration Outsourcing Experienced on Aptia365 Platform Experience in standard and BW configuration as per the client requirements Good H&B Domain knowledge and BW knowledge Creating & Monitoring Project Plans Experience of working in onshore/offshore model Ability to work well within a team environment Should be able to execute transition plan for new project work Should have the ability to collate and analyse project metrics Ability to manage (delivery, q uality & tracking) projects Excellent written and verbal communication skills as exemplified by clear issue explanations, documentation and effective intra- and inter-group communications Strong organizational and time management skills, including ability to multitask and work independently with minimum supervision to meet firm deadlines Education: B.Tech / MCA/ B.Sc.( IT) / BCA from reputable institute in any stream Eligibility: Minimum 5 years of overall experience Minimum 12 months of experience as Senior Lead Implementation Analyst/ Lead Business Analyst in similar domain Should have at least “ On Track ” or equivalent rating in last appraisal Should not be under any Performance Improvement Plan, or had any official disciplinary action within the last 3 months Should not have applied for any other IJP within Aptia within the last 3 month How to apply If you are interested in this role, then we’d love to hear from you. Please go ahead and click apply and submit your resume with appropriate contact information. Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.