Program Manager

Job Description

About Aptia Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors backing but also by our commitment to foster the growth and success of our people. At Aptia, were investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values arent just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term. Job requirements Aptia is seeking a highly motivated and experienced Program Manager to join our growing team! We are looking for a visionary leader with a proven track record of success in delivering impactful programs, aligning projects with strategic objectives, and driving innovation across diverse teams. Key Responsibilities Strategic Program Leadership Define and articulate the program vision, goals, and objectives, ensuring alignment with organizational strategy. Develop a comprehensive program roadmap, including key milestones, dependencies, and resource allocation. Conduct program-level risk assessments, identify potential challenges, and develop mitigation strategies. Portfolio Management Oversee a portfolio of multiple interconnected projects, ensuring consistent application of project management best practices. Provide guidance, support, and mentorship to project managers within the program. Monitor project progress, identify potential roadblocks, and escalate issues as necessary. Stakeholder Engagement & Communication Build and maintain strong relationships with key stakeholders, including executives, project teams, and external partners. Proactively communicate program status updates, key performance indicators, and potential risks. Manage stakeholder expectations, address concerns, and foster collaborative relationships. Resource Optimization Manage and allocate program resources effectively, including budget, personnel, and infrastructure. Optimize resource utilization across projects to maximize program impact and efficiency. Program Evaluation & Improvement Conduct regular program reviews and evaluations to assess progress, identify areas for improvement, and measure program impact. Implement change management strategies to ensure ongoing program optimization and success. Qualifications 16 + years of overall experience, with 8+ years as a Program Manager, preferably in the BFSI sector. A strong track record of successful program delivery, demonstrating a strategic mindset and strong leadership skills. CA/MBA from Top Tier institutes. Deep understanding of project management methodologies (e.g., Agile, Waterfall, Scrum) and their application across program frameworks. Experience leading and coordinating multiple projects simultaneously, effectively managing dependencies and interrelationships. Excellent communication, interpersonal, and presentation skills, with the ability to communicate complex information clearly to diverse audiences. Strong analytical and problem-solving abilities, with a focus on identifying and mitigating risks. Proficiency in project management software (e.g., Smartsheet, Microsoft Project, Jira, Confluence, Asana). PMP or Prince 2 certification or equivalent is a plus. Working proficiency of tools such as PowerBI, Alteryx, etc is a plus.