HubSpot Coordinator (Remote) - India

Company Overview

ClearDesk was founded based on years and years of our own experience in prior businesses in outsourcing amazing talent from places like Colombia, India, and the Philippines. We now live in a world where high-speed internet and the latest technology allow us to build a team of amazing people all across the world.

At ClearDesk, we handle the sourcing, recruiting, and management of our overseas talent as they work with our clients. Our goal is to provide exceptional service that exceeds expectations, and we take pride in our ability to match each client with the right talent to suit their unique needs.

Our Mission

At ClearDesk, we're passionate about helping people succeed. Our mission is to assist clients in building top-performing teams in the most cost-effective way possible, enabling them to thrive in today's competitive business landscape. Additionally, we're committed to helping our remote talent develop their careers within outstanding teams while supporting their families.

But we don't stop there. We're constantly pushing ourselves to grow and learn by surrounding ourselves with the very best talent. This culture of continuous improvement enables us to provide even better service to our clients and team members alike. At ClearDesk, we believe that when everyone succeeds, we all succeed.

We are seeking a highly skilled and motivated HubSpot Coordinator to join our team. The ideal candidate will play a critical role in optimizing and managing our HubSpot CRM and Marketing Hub to support our marketing initiatives, drive lead generation, and ensure seamless operations across various systems. The HubSpot Coordinator will also be responsible for maintaining data integrity, automating marketing workflows, and providing valuable insights based on campaign performance.

Responsibilities

HubSpot CRM Management

• Maintain and regularly update the HubSpot CRM database to ensure accuracy and completeness of records.
• Learn and understand internal workflows to tailor HubSpot to meet business requirements.
• Assist in building and refining automation processes within HubSpot, including sales lead tracking, quote generation, and contract management.

Customer Service & Client Engagement

• Deliver exceptional customer support via email and phone, addressing inquiries and resolving concerns promptly.
• Follow up with leads to guide them through the sales pipeline and ensure timely engagement.
• Perform post-sale touchpoints to enhance customer satisfaction and retention.

Sales Support

• Assist in generating sales reports and identifying new leads through HubSpot.
• Work closely with the sales team to ensure leads are properly assigned and tracked through to completion.

Excel & Data Management

• Review and optimize existing Excel-based tools to improve workflow efficiency and data accuracy.

Team Onboarding & Training

• Partner with internal teams to onboard and train new users on HubSpot functionalities.

Requirements

• College Educated
• Candidates must provide either an NBI Clearance or Police Clearance (preferred) upon hiring
• Must be comfortable with using Hubstaff, a time-tracking application
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM tools, preferably HubSpot, or similar platforms.
• Strong organizational skills for managing administrative tasks.
• Professional-level English (written and verbal/voice)

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Hardware Requirements

• At least a 720p HD Webcam
• A noise-canceling headset
• At least a 25mbps primary internet connection
• A backup laptop, backup internet connection device, and backup power supply in case of power outage and emergencies
• Minimum recommendation for your main computer: Intel Core i5 or equivalent with 8 GB RAM or higher
• Minimum recommended for your backup computer: Intel Core i3, 4 GB RAM

Compensation and Benefits

• Competitive salary
• Work from home
• Prepaid HMO
• Bonuses and incentives
• Paid training

Important Reminder: