HubSpot Administrator

Position Description: Deque is seeking a highly capable HubSpot Administrator to join our growing Internal Systems Team. This position will report directly to the Internal Systems Architect and will be responsible for enhancing and maintaining Deque's HubSpot instance. You will partner with stakeholders, execute on requirements, and collaborate with the Internal Systems Team to help Deque achieve its goals through crafting scalable solutions. To be successful in this role you need to have exceptional problem-solving skills, a deep understanding of HubSpot's capabilities, communicate effectively with all levels, and be a lifelong learner.

Primary Responsibilities:

• Work with internal stakeholders and business partners to understand requirements and design scalable solutions within the HubSpot platform, with a strong focus on Marketing Hub.
• Configure, maintain, and optimize HubSpot objects, properties, page layouts, and security settings to support business processes.
• Develop, implement, and debug complex HubSpot Workflows for marketing automation, lead nurturing, and data management.
• Ensure data integrity and cleanliness within HubSpot through regular audits, de-duplication efforts, and data import/export management.
• Collaborate with the Internal Systems Team and business partners to analyze processes and streamline solutions on the HubSpot platform.
• Stay up-to-date with new HubSpot features and functionality, recommending and implementing improvements.
• Triage support requests related to HubSpot and escalate when necessary.
• Serve as the main point of contact with our Hubspot customer success rep and attend regular meetings to keep on top of best practices and new updates coming out.
• Maintain and update legal requirements for continued compliance in GDPR and best practices therein.
• Build, test, and oversee a11y remediation of landing page templates in HubSpot.
• Collaborate with the Wordpress development team to maintain consistency between HubSpot pages and Wordpress sites.

Requirements:

• 3+ years of hands-on experience as a HubSpot Administrator or similar role, with a strong emphasis on HubSpot Marketing Hub.
• Deep knowledge of HubSpot best practices and standard functionality, particularly concerning marketing automation, lead management, and reporting.
• Proficiency in designing, building, and troubleshooting complex HubSpot Workflows.
• Demonstrated ability to identify and solve technical problems within HubSpot.
• Strong verbal and written communication skills, with the ability to translate technical concepts to non-technical stakeholders.
• Proficient in writing HTML and CSS.
• Experience with HubSpot's reporting and analytics capabilities to create meaningful dashboards and reports.
• Experience with maintaining the HubSpot-Salesforce integration, preventing and remediating sync errors.
• Ability to provide user training and support.

Bonus Points:

• HubSpot Certifications (e.g., Revenue Operations, HubSpot Marketing Hub Software).
• Experience integrating HubSpot with other business systems via APIs.
• Proficiency with other marketing automation platforms or CRM systems.
• Understanding of agile methodologies and principles.
• Having built a personal website or portfolio.
• Working on a HubSpot instance for a SaaS company.
• Being active in the HubSpot community.

8ArrFIw3lH