Head of Fleet Operations

Job Description

Company Description Hala Mobility is India's first multi-modal vehicle-sharing platform, offering a range of electric vehicle options for rental, lease, or purchase. The company is focused on creating a future where transportation is shared, affordable, and carbon-free. Hala Mobility is a clean tech company based in Hyderabad. Role Description This is a full-time, on-site role for a Head of Fleet Operations at Hala Mobility in Hyderabad. The Head of Fleet Operations is responsible for overseeing the end-to-end operations of our aggregated fleet, ensuring optimal utilisation, cost-efficiency, and high service standards. This leadership role demands strong operational expertise, strategic thinking, and people management skills to scale and streamline fleet performance across multiple regions. Key Responsibilities: 1. Fleet Strategy & Management Develop and execute strategic plans for fleet expansion, optimisation, and lifecycle management. Drive KPIs for fleet uptime, utilisation, turnaround time, fuel efficiency, and maintenance. Oversee procurement, leasing, or aggregation of vehicles in line with business needs. 2. Operational Excellence Build and lead processes to ensure timely dispatch, route optimisation, driver allocation, and vehicle readiness. Implement tech-based solutions (e.g., telematics, GPS, IoT) for real-time fleet tracking and analytics. Ensure compliance with local transport laws, safety regulations, and environmental standards. 3. Maintenance & Safety Develop preventive maintenance schedules and manage vendor relationships (OEMs, garages, fuel partners). Monitor vehicle health reports, breakdown trends, and accident logs. Create safety protocols and conduct driver training and audits. 4. Cost & Budget Management Control operational budgets, including fuel, maintenance, repairs, and insurance. Identify cost-saving initiatives without compromising service quality or compliance. Optimise asset utilisation and total cost of ownership (TCO). 5. Team Leadership Lead, train, and motivate regional and central fleet operations teams. Collaborate cross-functionally with product, technology, finance, and customer service teams. Set and review KPIs, performance metrics, and continuous improvement initiatives. Qualifications: Bachelor's degree in Engineering, Logistics, Business Management or related field (MBA preferred). 8–12 years of experience in fleet management, logistics, mobility services, or transportation. Prior experience leading multi-city fleet operations (aggregator model is a plus). Strong analytical and problem-solving skills; data-driven decision maker. Familiarity with fleet management software, GPS systems, and logistics tech platforms. Exceptional leadership, communication, and stakeholder management abilities. Key Metrics for Success: Fleet Utilisation Rate Vehicle Uptime and Downtime Fuel Efficiency and Cost per KM Maintenance Cost per Vehicle Driver Performance and Retention SLA Adherence (Pickup/Delivery timelines, Customer feedback) Preferred Attributes: Entrepreneurial mindset with a strong process orientation. Ability to work in a fast-paced, high-growth environment. Passion for mobility, sustainability, and operational excellence.