GENERAL MANAGER

CORPORATE OFFICE, Kolkata, West Bengal, India

• Ensures alignment of all project plans in the region with corporate strategy

• Provides support and inputs for obtaining new orders in the sector

• Supports and supervises the negotiation of contract pricing

• Provides key inputs in the budget preparation process

• Assumes responsibility for top line & bottom line for the specific region/ project

• Understands basic revenue models, P/L, and cost-to-completion projections, pricing model and billing procedures to ensure appropriate decisions are made

• Accurately forecasts revenue, profitability, margins, bill rates and utilization

• Reviews team hours and expenses for all projects in the region on a weekly basis and ensures compliance to projections

• Allocates appropriate funding for ensuring targets are met

• Determines appropriate revenue recognition, ensures timely and accurate invoicing, and drives monitoring of receivables for the region

• Analyzes project profitability, revenue, margins, compliance to budget, bill rates and utilization

• Handles escalations with regards to unpaid invoices by following up with clients

• Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies

• Coordinates project activities with those of government regulatory or other governmental agencies

• Continually defines ways to increase customer satisfaction and deepen client relationships

• Strives to improve SPML’s positioning in the market through effective strategic plans targeting customer mix

• Communicates progress, risks, expectations, timelines, milestones and other key project metrics to the management and team members

• Participates in tendering activity for finalization and procurement of projects

• Reviews project proposal or plan to determine time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project

• Confers with project staff to outline work plan for each phase of the project and to assign duties, responsibilities, and scope of authority

• Provides guidance and support for creation of all project documentation

• Directs and coordinates activities of project personnel to ensure project progresses on schedule and within prescribed budget

• Reviews status reports prepared by project personnel and modifies schedules or plans as required

• Ensures preparation of project reports for management, client, or others

• Supports project personnel by providing technical advice and handling all escalations

• Recognizes and solves potential problems and evaluates project effectiveness

• Reviews status reports of Project Managers and Senior Managers and addresses issues as appropriate

• Establishes project knowledge management system

• Develops and drives process improvement projects

• Ensures training and development of the project teams

• Percentage of success rate and target met

• Value order from the customer

• Overall Profitability for region/ project

• Compliance to budget

• Achieve the targeted progress with less than budgeted staffs and resources

• Number of repeat orders and increase in business quantum and profitability

• Customer Satisfaction Index

• Effective project resource and manpower allocation

• Graduate/ Post Graduate Engineering
  

• MS Office Application

• Primavera

• Other suitable technical training

• Thorough understanding of corporate and industry practices, processes, standards

• 10 to 20 years of experience in a senior leadership position

• Experience/knowledge of construction, design, finance and management required and minimum 5 Years corporate experience.

• 15 to 20 years of hands on project management experience

• Stakeholder management

• Excellent organizational skills

• Strong interpersonal, communication, facilitation and presentation skills

• Strong analytical and problem solving skills

• Project Management

• Strategic inputs and progress review

• To define scope, establish and maintain a close working relationship, and ensure a joint commitment to the success of the project

• For contracts, purchase, execution, evaluation, relationship management

• Approvals, licenses etc.

• Relationship management and project progress review