Franchise Development Head (Retail Pharmacy)

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Role Overview

Franchise Development Head

Key Responsibilities

• Franchise Network Expansion: Develop and execute a comprehensive plan to grow the retail pharmacy franchise network across key cities and regions in India.
• Market Identification & Analysis: Conduct market research and feasibility studies to identify high-potential areas for new franchise outlets.
• Franchise Acquisition & Onboarding: Identify, evaluate, and onboard potential franchisees; conduct due diligence and ensure alignment with company standards and policies.
• Business Development Strategy: Create strategic roadmaps for franchise growth targets, regional development plans, and budgeting.
• Franchisee Relationship Management: Serve as the primary point of contact for franchise partners; ensure effective communication, issue resolution, and partner satisfaction.
• Operational Oversight: Work with cross-functional teams (supply chain, marketing, compliance, legal, training, etc.) to support seamless franchise setup and operations.
• Brand Compliance: Ensure all franchisees adhere to brand guidelines, SOPs, and quality standards set by the organization.
• Training & Support: Coordinate and oversee franchisee training programs covering operations, sales, customer service, and product knowledge.
• Legal & Regulatory Coordination: Liaise with the legal team to ensure franchise agreements and operations comply with applicable laws and internal policies.
• Reporting & Review: Maintain accurate tracking systems and reports on franchise performance, expansion pipeline, and business metrics.
  

Education

• Graduate/Postgraduate in Business Management, Marketing, or a related field.
• Additional certifications in Retail, Franchise Management, or Sales Strategy will be a plus.
  

Experience

• Minimum 10+ years of experience in franchise development, retail business expansion, or B2B channel sales (preferably in pharma, FMCG, healthcare, or retail domains).
• Proven track record in successfully expanding and managing large-scale franchise networks across India.
  

Skills

• Strong leadership and negotiation skills.
• Strategic mindset with execution excellence.
• Excellent communication and interpersonal abilities.
• Strong understanding of legal, commercial, and operational aspects of franchising.
• Willingness to travel extensively across India.
  

Why Join Us

• Be part of a fast-growing healthcare company with a strong national presence.
• Lead the pan-India expansion strategy of a high-potential franchise model.
• Work in a collaborative and entrepreneurial culture.
• Attractive compensation and incentive structure.