Contingent Workforce Specialist

CWP (Contingent Worker Specialist)

About the client:

Client is an American computer software company based in San Jose, California.

WHAT DO WE DO?

VARITE is a global IT company providing software and engineering consulting and team augmentation services to Fortune 1000 companies in USA, CANADA, and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the areas of Cloud, Data Sciences, Infrastructure Application Software, Mobility, Robotics, Banking & Financial Systems

Contingent Workforce Specialist

team. This role will be responsible for managing daily program activities and will partner closely with client internal teams, as well as our managed service provider.

In addition to day-to-day support activities, this role will also drive our audit processes and work on special projects, as needed.

What You Will Do:

You will closely work with a wide range of stakeholders and will manage the overall day to day operations of the Contingent Worker Program

Provide support for line managers with respect to CW guidelines, policies and procedures

Monitor and approve new worker requests

Act as the first escalation point for contingent worker support and issue resolution

Work with key stakeholders to ensure streamlined worker on-boarding and off-boarding

Partner with internal client teams on quarterly and project-based efforts

Update process documentation, document and ensure processes are clearly communicated to all

stakeholders on an on-going basis

Ensure client service and satisfaction in all areas of position

Perform other duties as assigned

You’re Good At:

Developing relationships with various functions across the organization

Bringing a hands-on approach when solving problems

Working under pressure in a fast-paced environment

Able to manage multiple tasks and meet deadlines

Able to continuously improve processes and procedures

You Have:

Demonstrated clear communication skills, both written and verbal ability to communicate complicated details effectively with individuals at all levels within the organization

Minimum of 2 - 3 years of contingent workforce, staffing or HR operations experience

Solid Excel and PowerPoint skills

High learning agility and dealing with ambiguity

Workday and ServiceNow experience preferred

Ability to maintain confidentiality, integrity and professionalism

Strong critical thinking and problem-solving abilities

High attention to detail, ability to recognize and recommend improvement

Proactive and able to organize and prioritize with limited guidance and a focus on delivering exceptional customer service experiences

Bachelor’s degree or the equivalent combination of education, training, and work experience required