Backend sales support executive

Job Title: Sales Backend Support Executive

Location: [Kirti Nagar New Delhi] | Employment Type: Full-Time

Salary: ₹20,000 – ₹30,000 per month

Industry: HVAC / Manufacturing (Air Handling Units)

Job Summary

We are seeking a detail-oriented and proactive Sales Backend Support Executive to assist our sales team in managing inquiries, preparing quotations, coordinating with production, and maintaining accurate customer records. You will play a crucial role in ensuring smooth sales operations and timely customer communication for our AHU manufacturing business.

Key Responsibilities

Handle and respond to customer inquiries via phone, email, and WhatsApp

Prepare and issue quotations, techno-commercial proposals, and follow-up documentation

Maintain and update CRM with lead, inquiry, and customer information

Coordinate with design, production, and logistics teams for order processing and delivery timelines

Manage digital and physical documentation (e.g. drawings, data sheets, POs, invoices)

Track and report sales activities, open inquiries, and quote conversion ratios

Assist in scheduling meetings, preparing reports, and compiling technical submissions

Ensure timely follow-ups with customers and internal departments

Manage and update product catalogs, pricing sheets, and proposal templates

Qualifications & Skills

Bachelor’s Degree (preferably in Engineering, Business, or related field)

1–3 years of experience in a sales support, backend, or coordination role (HVAC or manufacturing industry preferred)

Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace

Experience with CRM tools like Zoho, HubSpot, or Freshsales is a plus

Familiarity with AHU products or HVAC terminology is desirable

Strong written and verbal communication skills

Attention to detail, organizational ability, and multitasking skills

Comfortable handling customer queries and technical documentation

Growth Opportunities

Exposure to technical sales processes

Cross-functional collaboration with design, sales, and production teams

Potential for growth into sales operations or technical pre-sales roles

Work Schedule

Monday to Saturday

10:00 AM – 6:00 PM

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement

Compensation Package:

• Performance bonus

Schedule:

• Day shift

Application Question(s):

• 1-3 years of exp
• Manufacturing exp

Language:

• English (Preferred)

Work Location: In person

Speak with the employer
+91 9996970164