Automation Specialist – Zapier & Make.com

Job Description

About The Role We are looking for an experienced Automation Specialist who can build, manage, and optimize workflow automations using Zapier , Make.com , and other no-code platforms. This is a technical, hands-on role focused on developing real-world automation solutions across marketing, operations, CRM, and more. You'll collaborate with project managers and engineering teams, work with APIs and scripting logic, and help clients streamline their business processes. Key Responsibilities Design and implement automation workflows using Zapier and Make.com Integrate third-party APIs, manage webhooks, and handle data parsing in JSON/XML Collaborate with cross-functional teams to understand and automate business use cases Debug, test, and improve automation flows for performance and scalability Write custom functions/scripts where needed using JavaScript, Python, or JSON Document workflows and maintain technical clarity in internal documentation Enhance and refactor existing automations based on evolving business needs Required Skills & Experience 2+ years of hands-on experience in workflow automation using Make.com, Zapier, or similar platforms Strong understanding of API integrations, logic modules, and conditional operations Proficiency in working with webhooks, arrays, filters, iterators, and data formatting Experience with JSON, XML, and basic scripting (JavaScript or Python preferred) Strong communication skills with the ability to present and explain technical solutions Bachelor's degree in Computer Science, IT, or a related field Good to Have (Not Mandatory) Experience with tools like Airtable, Notion, Slack, Google Workspace Prior experience in BPO, client onboarding, or automation consulting Familiarity with databases (SQL or NoSQL) and cloud-based integration services Exposure to custom app building or low-code platforms What We Offer Opportunity to work on high-impact automation solutions for clients across Europe, Asia, and Africa Work with cutting-edge tools in AI, automation, and low-code/no-code development Collaborative, growth-oriented team culture Continuous learning and skill development opportunities Flexible working hours with remote/hybrid options Skills: zapier,nocode,api integrations,data formatting,data parsing,webhooks,workflow automation,make.com,automation,javascript,json,python,xml,platforms Show more Show less