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eClerx
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Associate Process Manager

Associate Process Manager

eClerx

3 - 5 years

0 Lacs

Mumbai Maharashtra India

Posted:1 week ago| Platform:

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Skills Required

logical auditing writing analytics analyze data marketing reports measurement optimization usability effectiveness analysis python programming drive support development visualization tableau power reporting communication payments report

Work Mode

On-site

Job Type

Full Time

Job Description

The ideal candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. The role enables to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, candidate must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors.

Associate Process Manager Roles And Responsibilities

Utilize Adobe Analytics to collect, analyze, and interpret data related to website traffic, user behavior, and digital marketing campaigns.
Develop and maintain custom reports, dashboards, and visualizations to communicate insights effectively to stakeholders.
Collaborate with stakeholders to define key performance indicators (KPIs) and develop measurement frameworks to track and evaluate business performance.
Identify opportunities for optimization and improvement across various aspects of the business, including website usability, customer journey, and marketing effectiveness.
Conduct in-depth analysis using Python programming language to uncover actionable insights and drive strategic decision-making.
Stay abreast of industry trends, emerging technologies, and best practices in digital analytics, data science, and related fields.
Manage project timelines, resources, and deliverables to ensure successful execution of analytics initiatives.
Lead and mentor a team of analysts, providing guidance and support to drive professional growth and development

Technical And Functional Skills

Graduate with a minimum of 3 to 5 years of proven experience with data visualization tools such as Tableau, Power BI, or similar.
Should have hands on experience with Adobe Analytics, Reporting, Python.
Ability to effectively manage multiple work assignments while being able to shift priorities
Domain knowledge of various industries such as Banking, Retail, ecommerce etc.
Excellent verbal and written communication skills
Strong analytical, quantitative and problem solving skills
Ability to effectively manage multiple work assignments while being able to shift priorities.

About Us

At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value

About The Team

eClerx or its affiliate partners do not solicit fees or payments and does not ask for confidential financial information from applicants for job offers. Safety of personal assets is every individual’s responsibility. All candidates are requested to stay alert and be aware of fraudulent/unethical hiring practices, and take effective measures to safeguard their personal information. eClerx is not liable for any payments made by applicants in response to fraudulent job offers.
If you are suspicious of any unethical job-related activity or communication related to eClerx, please report it on this link. https://careers.eclerx.com/Static/RecruitmentFraudAlert

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Associate Process Manager